Lewis Jewelers — Privacy Policy

1. Your Privacy Is Important

Your privacy is important to us at Lewis Jewelers and its affiliates and subsidiaries (collectively "Lewis Jewelers", "we," "us," or "our"), and we are committed to safeguarding, preserving, and respecting your privacy rights. This online privacy statement (the "Statement" or "Policy") describes how we collect, use, disclose, and secure the personal information we gather about you through our website, https://www.lewisjewelers.com/ (the "Site"), our applications and when you interact with us as a customer or otherwise (collectively, the "Services").

For purposes of this Statement, personal information means data that classifies as personal information, personal data, personally identifiable information, or similar terms under applicable data privacy and security laws and regulations. It does not include data excluded or exempted from those laws and regulations, including aggregated, anonymized, or de‑identified data. Nothing in this Statement will constitute an admission or evidence that any particular data privacy or information security law or regulation applies to us generally or in any specific context.

In providing our Services, we may collect personal information on behalf and as a service provider for third parties. This Policy does not govern any information we collect on behalf of third parties, and you should consult their privacy policies to become familiar with their data collection and usage practices.

Mobile contact information: We do not share mobile contact information with third parties or affiliates for marketing or promotional purposes. Information may be shared with service providers to support services such as customer care. All other categories exclude text messaging originator opt‑in data and consent; this information will not be shared with any third parties.

2. You Consent to This Statement

You should read this Statement carefully so that you understand our privacy practices. By accessing, browsing, downloading, or otherwise using the Services, you confirm that you have read, understood, and agreed with this Statement. If you do not agree to this Statement, you may not use the Services.

This Statement applies regardless of how the Services are accessed and will cover any technologies or devices by which we make the Services available to you. We may provide you with additional privacy notices where we believe it is appropriate to do so. It is important that you read this Statement together with any other privacy notice or terms we may provide on specific occasions, so that you are fully aware of how and why we are using your data.

Your use of our Services, and any dispute over privacy, is subject to this Policy and our Terms of Use incorporated by reference into this Policy. If you have any questions or concerns about our personal information policies or practices, you can contact us in the methods described in the "Contact Us" section below.

3. What Types of Information Do We Collect?

We collect information you voluntarily provide directly to us, information that we collect automatically when you interact with the Services, and information collected from third parties. The categories of personal information that we collect and the purposes for which we collect that information are described below.

Categories of Personal Information We Collect

• Account Information includes name, email address, username, and password. We collect this information when you provide it directly to us. We collect this information for the purposes of account creation and management, advertising and marketing, analytics and research, customer service, and website security and maintenance.
• Analytics Information. We collect certain analytics information automatically as you navigate our Services. This includes cookies, tracking pixels, tags or similar tools, which may collect information about your device, geolocation, and interactions with the Services. For more information, please view the "How Do We Use 'Cookies' and Other Tracking Technologies?" section below.
• Chatbot. If you engage with any chatbot feature available through our Services, we will record the conversation. Please note that the information relating to your communications may be shared with our service provider.
• Contact Information includes name, zip code, address, email address, and phone number. We collect this information when you provide it directly to us such as booking a demo, creating an account, or otherwise filling out a form on the Site.
• Payment Information includes name, address, phone number, and debit or credit card information. We use a third party to process your payments, which is required by contract to take steps to safeguard your information.
• Responses to Surveys and Questionnaires includes any information you provide to us when you fill out voluntary surveys such as an email address if you choose to provide it. We collect this information when you provide it directly to us, including when you respond to our surveys on third‑party websites.
• Social Media Information includes information that you post by sharing on a blog or another social media platform. Please note that your comments will be visible to the public, so you should never share personal information that you would like to keep private.
• Text Message Opt‑In Information includes your opt‑in consent to receive marketing or transactional messages from us through short codes or similar means. We do not share this information with third parties for marketing purposes.

Other Ways We May Collect, Use, or Share the Information

• To Provide the Services. We will use your personal information to provide the Services, to improve operations and offerings, and for security purposes. Please note that our Services may involve the use of artificial intelligence or machine learning tools.
• To Present the Site. We will use personal information to present our Site and its contents in a suitable and effective manner for you and your device.
• For Legal Purposes. We reserve the right to cooperate with local, provincial, state, federal and international officials in any investigation requiring either personal information or reports about lawful or unlawful user activity on this site. We also reserve the right to share your personal information to establish, exercise, or defend our legal and property rights, including providing information to others for the purposes of fraud prevention.
• Business Transactions or Mergers. We reserve the right to share your personal information to third parties as part of any potential business or asset sale, merger, acquisition, investment, round of funding, or similar type of transaction.
• Bankruptcy or Insolvency. In the event of bankruptcy, insolvency, or dissolution proceedings, we may share your personal information with third parties as part of the sale or reorganization process.
• Service Providers. We use service providers to perform various functions on our behalf. Such service providers will be under contractual obligations to safeguard your personal information and only process it in accordance with our instructions, or as otherwise permitted by applicable laws.

4. How Do We Use "Cookies" and Other Tracking Technologies?

We may send one or more cookies to your computer or other device. We may also use other similar technologies such as tracking pixels, tags, or similar tools when you visit our Services. These technologies can collect data regarding your operating system, browser type, device type, screen resolution, IP address, and other technical information, as well as navigation events and session information as you interact with our Services. This information allows us to understand how you use the Services.

What Are Cookies?

Cookies are small files created by websites, including our Services, that reside on your computer's hard drive and that store information about your use of a particular website. When you access our Services, we use cookies and other tracking technologies to:

• Estimate our audience size and usage patterns;
• Store information about your preferences, allowing us to customize our Services according to your individual needs;
• Contact you to provide you with information or services that you request from us;
• Advertise new content, events, and services that relate to your interests;
• Provide you with more personalized content that is most relevant to your interest areas; and
• Recognize when you return to our Services.

We set some cookies ourselves and others are set by third parties. You can manage your cookie preferences as described in the "Managing Your Cookies" section below.

How Long Do Cookies Stay on My Device?

• Session cookies operate from the time you visit the Services until the end of that particular browsing session. These cookies expire and are automatically deleted when you close your Internet browser.
• Persistent cookies remain on your device between browsing sessions and will not expire or automatically delete when you close your Internet browser. The length of time will vary by cookie.

Managing Your Cookies

It may be possible to block cookies by changing your Internet browser settings to refuse all or some cookies. If you choose to block all cookies (including essential cookies), you may not be able to access all or parts of the Services.

You can find out more about cookies and how to manage them by visiting www.AboutCookies.org.

Does the Site Respond to "Do Not Track" Signals?

At this time, our Site does not respond differently based on a user's Do Not Track signal.

5. Advertising and Marketing Choice

Your Marketing Choices

We respect your rights in how your personal information is used and shared. If at any time you would like to unsubscribe from receiving future emails, you can email us at LewisA2@LewisJewelers.com or follow the instructions at the bottom of each email, and we will promptly remove you from marketing correspondence. Please note, however, that we may still need to contact you regarding other matters.

6. How Long Is Your Personal Information Kept

We will retain your personal information until it is no longer necessary to accomplish the purpose for which it was provided. We may retain your personal information for longer periods for specific purposes to the extent that we are obliged to do so in accordance with applicable laws and regulations, to protect you, other people, and us from fraud, abuse, and unauthorized access, as necessary to protect our legal rights, or for certain business requirements.

We will delete your personal information when it is no longer necessary for the purpose for which it was collected, or upon your request, subject to exceptions as discussed in this Statement or under applicable law, contract, or regulation.

7. Our Commitment to Data Security

The security of your personal information is important to us. We take various reasonable organizational, administrative, and technical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. If required by law to do so, we will notify you and/or the relevant supervisory authority in the event of a data breach.

However, we cannot and do not guarantee complete security, as it does not exist on the Internet.

8. Third‑Party Links

Our Services may contain links to third‑party websites. When we provide links, we do so only as a convenience and we are not responsible for any content of any third‑party website or any links contained within. It is important to note that this Statement only applies to our Services. We are not responsible and assume no responsibility for any personal information collected, stored, or used by any third party as a result of you visiting third‑party websites. We also advise that you carefully read the privacy notice of any third‑party websites you choose to visit.

9. Children's Privacy

Protecting the privacy of the very young is especially important. Our Services are not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. In the event that we learn that we have collected personal information from a child under age 13 without verification or parental consent, we will immediately delete that information. If you believe that we might have any information from or about a child under 13, please contact us using the information provided in the "Contact Us" section below.

10. Policy Changes

This Statement may change from time to time. If we need to change this Statement at some point in the future, we will post any changes on this page. If we make a significant or material change to this Statement we will notify you via email. You should check these terms when you use the Site. Your continued use of the Site constitutes acceptance of the most current version of this Statement.

11. Contact Us

If you have any questions about this Policy, please contact us by email at LewisA2@LewisJewelers.com, or via phone at 734-994-5111.

Lewis Jewelers
300 South Maple Rd
Ann Arbor, Michigan 48103

© 2025 Lewis Jewelers. All rights reserved.