The Most Reviewed Jeweler in Ann Arbor & Washtenaw County One Of The Most Talked About Jewelers In Michigan!
Very knowledgable staff where watch sales are concernedMarch 26,2020
Very knowledgeable staff where watch sales and repair are concerned. I’ve had nothing but first rate service every time I’ve come into the shop!- Seyth M.
Customer service here is beyond exceptionalMarch 25,2020
My fiancé had a great experience designing a ring with Keith. When I went in to get it resized it was finished the same day! Customer service here is beyond exceptional.- Samantha O.
What they don't have in house, they will go out of their way to order inMarch 18,2020
Wonderful experience, every time. My fiancé purchased my engagement ring, (amongst a few other gorgeous pieces) from them. What they don’t have in-house, they will go out of their way to order in. I was incredibly surprised that they were able to acquire the center stone of my ring in the desired cut, color and clarity. Thank you, Sara and David, for your service expertise! We will be back for our wedding bands.- Duna M.
They are the BEST!March 15,2020
Shawn and Lucinda were excellent! Helped us with all our questions and was able to find/ design just what we wanted. They are the BEST!- Shelley R.
Very accommodating and welcomingMarch 2, 2020
We couldn't have asked for a better experience. We found wedding bands for both of us within minutes of arriving.Very accommodating and welcoming!- Erica G.
Lewis Jewelers is not selling products, they are selling family owned prideFeb. 28,2020
Share I was so happy with my experience this past Saturday at Lewis Jewelers. I was looking for an engagement ring for my girlfriend (fiancé to be!), and I felt like the service from all of their staff is timely and impeccable! Paul Hering was a fantastic resource. He will tell you up front that he is a certified gemologist. He definitely knows his stuff. He took my girlfriend and I through many different styles of rings and his rule was to keep 3-4 rings at most. With his strategy, we narrowed it down to two beauties and I feel very confident I’ll have the right ring when I get down on one knee. Paul actively listened to me, my girlfriend, and her mom and actively put valuable input into the conversation. Lewis Jewelers is not trying to sell a product, they are selling family owned pride since 1921 and it shows. Paul told me specifically that they don’t sell warranties. They stand behind their jewelry and will work with you as a customer for life. Absolutely pleased with my experience, and they can expect me as a regular customer in the future.- Benjamin M.
Whether you are purchasing items big or smallFeb. 22,2020
Lewis Jewelers has always been our go-to place. Whether purchasing items big or small, the service is the same - Excellent.- Pete P.
Paul made the process simple and easyFeb. 14,2020
Everyone was so kind and willing to work with me and my girlfriend as we looked at engagement rings. Paul made the process simple and easy, and through Lewis Jewelers my girlfriend has a custom made and absolutely gorgeous ring! These people are the best. They work within your price range and don’t try and scam you at all (something I was honestly worried about when we first started our ring shopping adventure). Definitely come here for your jewelry needs. They’ve made our dreams come true! ❤️- Geoffrey M.
They do all my repairsFeb. 5,2020
Share Although I don't wear expensive shiny jewelry, I go to Lewis Jewelers for repairs. The staff is always welcoming and nice, even though I'm sure they see my diamond-free wedding band. Last week Shawn and Lucinda helped me with a new silver ring that was a bit small. Lucinda had me put it on, looked at the fit, took it to the back room, and was back in 2 minutes. Fixed! They also didn't charge me. Wow. Thanks ladies!- Anita D.
The whole experience was a joyJan 30,2020
I went into Lewis Jewelers during the busy Christmas Holiday with an idea in mind. As busy as they were, I was made to feel they had all the time in the world for me. The whole staff welcomed me then and directed me to Keith Largin who is the 'custom design specialist'. He took time with me to discuss design using my collection of heirloom stones. The whole experience was a joy and very exciting to finally begin creating the rings I had envisioned in my mind. The thing I most appreciated about the experience is that I felt heard by Keith. He took my vision and meshed it with his creativity and expertise and was able to present to me some very beautiful designs. Once we put the designs on the computer, we were able to refine them further until a decision was made- Kelly F.
Super easy to deal withJan. 18,2020
Super easy to deal with, they worked with me on my fiancee's wedding ring. Literally half the price of Tiffany's.- Ship
They sized my heirloom ring down for meJan. 7,2020
Share I cannot leave enough positive reviews for the team at Lewis. They helped me design my bride's engagement ring and band based on what we liked and our budget: everything from ordering the stone I had in mind to designing the setting piece by piece. They sized my heirloom ring down for me - which was no easy task given its engraved designs! Not only do they create beautiful products; they also consistently greet us with familiarity, warmth, and joy. We do not take that for granted, and we appreciate it more than words can say.- Lori-Jene B.
Exceeded my expectations within my budgetDec. 16,2019
Paul was incredibly helpful in educating me in all areas of what I was looking for and finding something that exceeded my expectations well within my budget! Highly recommend!- Kyle M.
They sell ethically sourced stonesDec. 13,2019
We really value the opportunity to shop locally, and Lewis Jewelers was so friendly that it made shopping with them a pleasure. We worked with Keith to design a unique wedding band that perfectly matched my engagement ring (engagement ring was from Europe). They did a free CAD design with multiple views and multiple designs, so we could see what each option would look like on my hand and what the rings would look like together. They took great care of my jewelry when I leant it to them for the design process. They offered us free polishing just before the wedding. They also provided free repair when one of the stones fell out within the first year. Also they sell ethically sourced stones. :-)- Samantha L.
I love my redesigned ring!Dec. 10,2019
Shawn was so helpful, I love my re-designed ring! I’m so glad I came here, everyone is so friendly & knowledgeable! I will be back for all my jewelry needs.- Christine R.
He helped us find just the right stone for our daughterNov. 30,2019
Johnathan was extremely helpful and knowledgeable. He helped us find just the right stone for our daughter. Highly recommend this store. They have a lot of items that are not on display, but if you’re looking for something specific they’ll help you find it.- Amber S.
My husband and I had the most awesome, fun afternoon...Oct. 30,2019
My husband and I had the most awesome, fun afternoon working with the great team of Libby & DK. We came to look for our 50th Anniversary gifts to each other. Knowing this was emotional and a special gift she took time to listen to what I was looking for. Never pushing us into a decision but gave us several choices of styles to look at, try on and educate us about the pieces we liked. My husband then worked with DK to purchase a watch. I believe his passion and knowledge was one deciding factor into making a solid choice. After deciding on our pieces they worked to size and make adjustments to our jewelry, advise us of future service and left us with a hug, hand shake and congratulations. We couldn’t have asked for a better experience. Thank you Libby, DK and the entire Lewis Jeweler team!- Barbara S.
We live out of state...Oct. 27,2019
Keith is awesome. So helpful. My husband wanted a Maize and Blue ring for me for my birthday. Keith helped my husband design it and kept us informed during the whole process via texts and emails. We live out of state, coming into town for football games. I was a little nervous due to never seeing the ring in person until it was finished. We picked up my ring yesterday and I just love it. We will definitely call in Keith for any future jewelry needs, and will recommend him and Lewis Jewelers to all my friends. Thank you!!- Joni B.
I wasn't sure where to take it to get it repaired.Oct. 10,2019
The jeweler that made my engagement ring is no longer in business, so, when I lost a stone from my ring, I wasn’t sure where to take it to get repaired. My cousin suggested that I take it to Lewis and I couldn’t be happier with my entire experience. Libby was so friendly and helpful. She was very respectful and mindful of my budget and provided me with several options for repairing my ring. I ultimately opted for the most extensive repair for the ring and I am beyond pleased with the results. My engagement ring looks better now than it did 19 years ago when I first got it. I would highly recommend Lewis jewelers and will certainly go back there for any of my jewelry needs.- Kathryn P.
Lewis Jewelers literally saved my day!Sept. 21,2019
Lewis Jewelers, literally saved my day. Came in, found exactly what I was looking for and with great quality. Excellent service and educated me to the point where I felt confident that I was making the right choice!- Elias C.
If your looking for a trusted AdvisorSept. 11,2019
DK is a true luxury timepiece professional- even Swiss trained. If you are looking for a trusted advisor for an extraordinary timepiece, take time to stop into Lewis Jewelers. For over five years I have purchased top luxury brands from Lewis and they have always been superb on the sale and just as important- the post sale service. Aside from timepieces- I also know that Lewis has a terrific reputation with diamonds and other specialties.- Ron S.
I would Highly RecommendSept 4, 2019
Lewis did a great job on a standard resizing and on a more complicated reworking. They took a terrible job done by another jeweler and turned it into exactly what I wanted. It was also very reasonably priced. I would highly recommend!!- Kate M.
I am a repeat customer so needless to say this is my goto jewelry store.Aug. 15,2019
They helped me get a gold ring for my girlfriend. Only took then one day and it was engraved. Exceeded my expectations, I am a repeat customer so needless to say this is my goto jewelry store.- Justin S.
We fell in love with Lewis Jewelers and Paul that day.Aug. 13,2019
Our experience at Lewis Jewelers was everything we could have dreamed of and more. Months before Chris’s proposal, after recommendation from a friend, we went to the store to simply look for rings. Not only was Paul hospitable, friendly, and excited to have us... he taught us a lot too. About cuts, clarity, color, and everything else there is to know about a diamond. He asked us our price range and showed us endless options.. never losing the smile on his face. We both swapped our love stories and he shared stories of his love and family tales. We fell in love with Lewis Jewelers and Paul that day. Five months later we are now engaged and will forever recommend Lewis to our dating friends in need of the perfect ring. 💍- Danie N.
I encourage all couples to visit Lewis Jewelers!Aug. 11,2019
Keith and his team are wonderful to work with. My husband met with Keith to design my engagement ring, Keith thought of every detail and made such a foreign process easy for him. Michael was able to email last minute requests for the ring and Keith over delivered, I love my ring! We worked with Keith to design our wedding rings, they are the perfect compliment to my engagement ring. We still to this day stop and enjoy how beautiful they are. I also had Keith reset an opal of my late Grandma, which is beautiful and I enjoyed wearing on my special day. I encourage all couples to visit Lewis Jewelers!- Chelsi B.
I never felt pressured and was encouraged to ask questions and browse.Aug. 8,2019
After moving to the Ann Arbor area a couple years ago I discovered Lewis Jewelers and since I love mechanical Swiss timepieces came in to browse their selection. I was met by Paul who has expert horological knowledge. He is also very good at the jewelry end of things. I never felt pressured and was encouraged to ask questions and browse. I have now bought a Tag Heuer watch, replacement wedding band, and ear rings for wife from them. My only regret is that I didn't buy my Omega Speedmaster from him. Next Omega will definitely be purchased at Lewis and maybe a Breitling as well.- Binh D.
Thank you to Lewis Jewelers and Sara for making our anniversary so special.Aug. 3,2019
My husband brought me here the day after our anniversary to just look at rings, well he surprised me and decided to upgrade my engagement ring as well as purchase a new wedding band! We are both completely thrilled with the product and the service we received! Our customer care/sales rep/diamond expert Sara Dalipi provided us with the best experience we have had in jewelry shopping. 10/10 would recommend to everyone! Thank you to Lewis Jewelers and Sara for making our anniversary so special.- Amanda F.
this is why we go to Lewis Jewelers!July 31,2019
Have been in Lewis Jewelers several times in the past few months with repairs and seeking advice. Everyone is very kind, but store associate Libby really stands out. She seems to go above & beyond for customers, and has done several kind and completely unexpected things for me.....this is why we go to Lewis Jewelers!- Diane F.
This was my first jewelry buying experience and I’ll never purchase jewelry from anywhere else.July 10,2019
This was my first jewelry buying experience and I’ll never purchase jewelry from anywhere else. The entire staff was gracious, informative, and professional throughout my entire buying process for my engagement ring. Working with Keith to design a custom ring was an incredibly positive and rewarding experience. Thank you Lewis Jewelers!- Chad M.
I could no longer wear my diamond ringJuly 3, 2019
Almost 17 years ago Lewis Jewelers custom made my engagement ring. After 15 years I developed an allergy to gold. I could no longer wear my beautiful diamond ring. Lewis Jewelers remade my ring in a new metal, and I can finally enjoy it again! Plus, they bought all my gold that I can no longer wear! Thank you so much for your quick service & amazingly caring staff!- Christina W.
Had 2 rings resizedJuly 2,2019
Had 2 rings to resize. They knew exactly what to do for a reasonable price- Rick Z.
I highly Recommend itJune 14, 2019
I always have very positive experiences at Lewis jewelers. The jewelers are skilled professionals and the sales staff members are extremely helpful and personable. The jewelry is incredibly beautiful and of the highest quality. I feel that the business is trustworthy. I highly recommend it!- Bonnie P.
Thank you for being so welcomingJune 9,2019
I went in with a design idea for a ring and Kevin made it happen. Not only that but he was able to have it done on such short notice I never thought was possible. Thank you for being so welcoming and making my experience one I will never forget. Just fantastic!- Amy W.
Best Jewelry Store I\'ve ever been toMay 31,2019
Best jewelery store I've ever been to. The staff is fantastic, helpful, and friendly. You can tell that they actually care about people. My husband had them put together my engagement ring (he had a diamond from his mother) and they also custom made my wedding band. Both turned out gorgeous. Will come to them again if we are looking for jewelery or need something replaced.- Bri C.
This is a fun, honest jewelry storeMay 14, 2019
This is a fun, honest jewelry store. I don't go anywhere else. The products they carry are truly the best. I know when I purchase products, or need repairs, I can trust Lewis. 8m so grateful they are here in Ann Arbor. I only buy from Lewis. Plus, they're a locally owned family business. When I walk in Late Jeweler's, they greet me with a room full of smiles and know my name. You can't get that from a corporate, chain store. Simply the best!- Catherine B.
Our watches were in bad shapeApril 13, 2019
I recently had our watches resurfaced and polished by Mike. Before both watches were very scratched(deep scratches) and dull. I really didn't think they would turn out as they did because of how rough they were, but was pleasantly surprised when we picked up our watches they looked as if they were brand new! I would highly recommend Lewis Jewelers for their quality work.- Staci P.
Great service and pricesApril 11,02019
Great service and prices. Their knowledgeable staff is very patient and caring to make sure you receive exactly what you want! We bought wedding rings here.- Vance B.
New to the area and their customer service was spot onMar 29, 2019
Just moved to Ann Arbor. Asked my realtor for a recommendation of a jeweler she trusts. She recommended Lewis Jewelers and said they were great. They were fabulous! Customer service was spot on! Everyone was very attentive!- Thomas G.
Beyond HelpfulMar 25, 2019
Beyond helpful. They work with any budget. I highly recommend LEWIS JEWLERS- Bradley S.
Worked with me over emails to create the perfect engagement ringMar 13, 2019
Keith worked with me over emails on making my perfect engagement ring. I’m extremity picky and he went above and beyond to give me exactly what I wanted while staying within my budget. They are now my go to for all jewelry!- Sara P.
her knowledge and expertise yielded a pleasurable adventureMar. 2, 2019
Lucinda made our year long experience with Lewis a true joy. Her warmth and enthusiasm, coupled with her knowledge and expertise, yielded a pleasurable adventure. Originally, I selected a gorgeous pair of diamond hoop earrings. When ear surgery and repiercing failed to create the necessary results, I opted for a necklace. With Lucinda's guidance, we chose a diamond. With her help and the assistance of a CAD designer, I was able to create the exact look in a necklace that I hoped for. Mr. Lucinda, talented jeweler, finalized the project by creating my vision. Thank you, Lucinda and Mr.! Warmly, The Connors- Margaret C.
we chose Lewis to appraise our engagement ringMar. 1, 2019
My fiancé and I are so happy we chose Lewis Jewelers to appraise our engagement ring for insurance. Paul was very helpful, professional, and personable. Our ring was insured the next day. Thank you!- Katelynn R.
Love working with these guysFeb. 26, 2019
I always love working with the people at Lewis. It’s always a great, no pressure, no hassle, honest and professional, easy going experience. If it wasn’t, I wouldn’t come here. Love working with these guys!- Philip T.
Over the phone online shopping was so easy.Feb. 25,2019
Keith was fantastic helping me with my Omega Seamaster purchase over the phone after shopping online. Pricing was excellent and shipping is fast. Definitely will be going back in the future. Thanks Keith!- Mark S.
I couldn't have asked for a better experienceFeb. 21,2019
I couldn't have asked for better experience! I brought in diamonds from my grandmother and mothers wedding rings to combine for my engagement ring. Lucinda was wonderful; with her knowledge she was able to guide me through constructing the most prefect ring. The renderings were amazing and had me in tears as I was able to see my dream on paper. Thank you to the whole team!!- Sarah W.
Never Had So Much Fun ShoppingFeb, 15,2019
Wonderful experience! Everyone is so friendly:) never had so much fun shopping!- Jessica G.
I Love Lewis JewelersFeb. 12,2019
I Love Lewis Jewelers! They make me smile from the time I walk in to the time I walk out! Best Jewerly store in Michigan!- Dina K.
I can't say enough about Lewis JewelersFeb. 7,2019
I can't say enough good about Lewis Jewelers. I'd been looking locally in DC for a jeweler without luck. Then, remembered my grandmother always spoke highly of Lewis, so I reached out "just to see..." It was instantly clear that they were the team for me. I was really nervous about the whole ring-buying process, but Keith put me at ease during our first conversation. From there, he took my rough semblance of an idea and designed the perfect piece! I can't stop sneaking peeks, admiring how beautiful it is, and can't wait to gift it! Thank you!- Tiffany P.
Well worth the 90 minute driveJan. 17,2019
Absolutely wonderful customer service. They went above and beyond, even though my rings weren’t purchased there. It was well worth the 90 minute drive for this kind of customer service.- Karla P.
I will always come back here!Jan. 9,2019
I can’t begin to explain how happy I am with my ring! The team here is like a family and I love that about them. They took care of me like I was their family. Lucinda is always so sweet and she really had my best interest in mind when she helped me out.Chris did an immaculate job with my ring!! Paul was so knowledgeable and helpful with picking the right ruby! And David was just so kind and helpful with everything and really giving me such a great deal. From the bottom of my heart I want to thank you all. A wedding ring holds so much significance and you all made it such a easy and memorable experience. I will always come back here. 😊- Rachna C.
Highly reccomend to anyone shopping for any piece of jewelryDec 28,2018
Amazing experience, got me exactly what I was hoping for at a reasonable price and also took a trade in on some old stuff to help offset the cost. Sarah is incredible and the entire staff at Lewis are super helpful and knowledgeable. I shopped at Jared, Kay, and a local chain in another state and none of them came close to providing the experience and expertise that Lewis Jeweler’s did. Highly recommend to anyone shopping for any piece of jewelry!- Brian F.
Feels Like FamilyDec. 15, 2018
The customer service is amazing!!! Feels like “family.” The selection is excellent as well. Highly recommend!!!- Julie E.
Sarah was GreatDec. 14,2018
Sarah was great! Very patient and sweet as I was making my jewelry purchase. Lewis Jewelers has a great inventory. Plenty to chose from!- Steve M.
Great watch buying experienceDec 3,2018
Great watch-buying experience. If you want a watch, go to Lewis Jewelers and ask for DK. It's as simple as that.- Mary D.
I had a great experience at LewisDec 8,2018
I had a great experience at Lewis Jewelers. I cracked the main stone of my engagement ring and Jonathan took such great care in helping me select a new diamond. Thank you!- Sammie L.
I know I will always be happy with my purchasesNov. 26, 2018
Keith is magic. Simply magic. I brought a ring to him that was “re-designed” from another local jeweler, (the ring was a gift from my husband for an anniversary). I was so unhappy about the ring, design, workmanship, and overall look from the other jeweler. Keith worked with me, showed me styles, gave me options that were amazing. After picking what I liked best, Keith drew up a design on a CAD that was lifelike. It was very exciting to see what he could do. I picked up my new ring today. It’s stunning. Absolutely stunning. Exactly what was shown to me. No surprises, superb workmanship. I will continue to remain a loyal Lewis Jeweler customer. I know I will always be very happy with my purchases.- Sandra H.
Our grandparent, parents, and then us...Nov.16, 2018
We love Lewis Jewelers!!! Family owned and such a great atmosphere. Our grandparents, parents, and then us, have purchased wedding rings from them. I have taken my ring to them randomly because a prong has bent and they took care of me right away! We have a ton of friends and other family, as well, that we have recommended to go there and they have loved their experience there!!- Jenny F.
I will return again, that is my biggest complimentNov. 8, 2018
I rarely shop for Jewelry; the people at Lewis were patient and knowledgeable and not remotely pushy. I will return again, that is the biggest compliment I can give.- Chris W.
Shopping for an engagement ring can be stressfulNov.3, 2018
I had an absolutely amazing experience with Lewis Jewelers! Shopping for an engagement ring can be rather stressful, especially when other stores push their own agendas. Lucinda and the management team at Lewis took their time and showed me the utmost respect. They walked me through the entire process, from selection of the setting, to picking the perfect diamond, to the payment plan, and, final pickup. I could not be happier and my fiancée loves it! Thank you Lewis Jewelers! And thank you Lucinda for making everything possible!- Corrie C.
He listened to my desires as we designed the ring togetherOct. 31,2018
Keith was an amazing designer and such a nice person. He listened to my desires as we designed the ring together. He was patient and offered his expertise when needed. He was also unusually quick to make the cad and did not have to send that out to someone else. My ring was also ready much earlier than anticipated. Totally recommend Lewis’s Jerwelers.- Rachelle K.
I am not a jewelry person by any means.Oct. 18,2018
I am not a jewelry person by any means. Lucinda was amazing through the entire process of finding the right ring, and Keith helped me with a custom design! They were so patient with my inexperience. Love this place! Super helpful and friendly.- Mary C.
they repaired her original band while I waited and refused to charge me for itOct. 11,2018
I stopped in today for the 1st time (we moved to A2 a year ago) and asked if they could help with repairing my mother's broken watch band. It was a cheap old Timex with a stretchy metal band, but my Mom loves it. At best, I expected them to sell me a new band that might match and fit like the old one. But they repaired her original band while I waited and refused to charge me for it. They've got my business from now on. Not only was the staff friendly (I saw a lot of personal, caring sales people during my wait) but they treated me with the same courtesy as others who were purchasing their beautiful jewelry. Each piece of jewelry usually has memories attached to it, and they demonstrated their desire to help sustain those memories ... even if it is an old Timex.- Christie K.
They treat me very well even though I dress like a scrub.Oct. 10,2018
They treat me very well even though I dress like a scrub. Very efficient, polite, and professional.- Mark T.
Lewis Jewelers is the BEST.Oct. 6,2018
Lewis Jewelers is the BEST. I took a bracelet in that was not expensive but my husband who passed 7 years ago gave me many years ago. A stone had fallen out and needed to be glued back. They were able to fix the bracelet for me. Thank you Libby for your kindness and smile!- Patty D.
It is everything I have always dreamed of and moreSept. 5,2018
Carrie was amazing and helped my boyfriend customize the perfect 6 prong solitaire engagement ring for me! It is everything I have always dreamed of and more and I am so thankful for the help we received from her and Libby as well!- Lindsay G.
I made my first purchase there in 1975. 😃July 14,2018
I have always had total satisfaction at Lewis Jewelers. I made my first purchase there in 1975. 😃- Julie H.
the end result was above and beyond what I expected and envisioned!June 18, 2018
Sara and everyone there were beyond helpful and attentive to what i had envisioned for my fiancé’s ring. I gave them a pretty descriptive idea of what i wanted and the end result was above and beyond what I expected and envisioned! My soon to be wife and I will be back soon to purchase wedding bands! Highly recommend asking for Sara if you ever stop in and have an idea in mind for any custom work! She made the experience feel so cordial and effortless! Literally cannot praise her highly enough for her top notch customer service!- Travis M.
My go-to for all things sparkly and glittery!June 2,2018
Great service and quality workmanship! My go-to for all things sparkly and glittery!- Marisa S.
I offered to pay, but they said it was on the house.May 8,2018
I went in to get my ring checked and cleaned at Lewis Jewelers even though my husband bought it online. They were quick, did a great job, and were very friendly. I offered to pay, but they said it was on the house. I'm so impressed and will definitely be back if I need jewelry in the future!- Jena D.
I have been ring shopping for the last couple of weeks, looking at stores & on line.April 11, 2018
I have been ring shopping for the last couple of weeks, looking at stores & on line. My wonderful step daughter suggested that we (my husband & I) go to Lewis. So glad we listened, not only did I find my new ring & it’s incredibly beautiful but we learned a lot about diamonds. So if you’re looking for that special piece of jewelry, Lewis is the place to go, ask for Sara she’s wonderful, our new go to gal for jewelry.- KIm & Kurt M.
They're really nicest people you could business with.Mar. 12,2018
We have been dealing with Lews jewlers for years and have never found a more honest and friendly store anywhere. They will accommodate any reasonable request you may have. I recently purchased an expensive watch and after a day or two decided I wanted a different model. DK exchanged it for me no questions asked. They're really nicest people you could business with. Go there and see!- Richard S.
They use your budget to get you the best fitFeb. 24,2018
Very professional. They use your budget to get you the best fit. Love the multiple people we have worked with.- Tom M.
beautiful job fixing and cleaning an antique watch17-February 2018
Lewis Jewelers did a beautiful job fixing and cleaning an antique watch.- G.Hahn
Highly Recommend Lewis JewelersJan 19, 2018
I just picked up the most beautiful Michael M engagement ring. Sara and John were so helpful and we got an amazing deal! We were considering an on line purchase with Blue Nile but were pleasantly surprised to get an even better quality diamond for a lesser price! It was worth the hour drive for incredible service and very competitive price. Highly recommend Lewis Jewelers.- David W.
A Great PlaceNov. 17, 2017
Great place and a lot of selection :)- Vivian T.
I stopped in just to lookNov 14, 2017
Great customer service! I stopped in just to look, three days later I had made a major purchase. Melani was very helpful, made everything easy! While there waiting for information Paul made small talk, I said I needed to get a watch battery replaced. He asked if I bought it at Lewis Jewelers, I had not. Since I was waiting to decide on a purchase he said he would take care of the watch. Melani followed up with me to answer questions and provide status information for my purchase. A great Ann Arbor business, GO BLUE!- Dan P.
Excellent customer serviceNov. 7, 2017
Very enjoyable staff! Excellent customer service.- Gina V.
In just 2hrs, I found the perfect ringOct 15, 2017
After an entire month of driving myself insane looking at engagement rings online and not being satisfied I decided I'd get out and see some in person, so I stopped here since they had great reviews. Still thought it would be another month before I found the right ring, I didn't even know where to start really. Walked out of here two hours later having found the right one - I was astounded. Both Sara and Lucinda patiently went through what must have been half the store, I left a trail of dozens of rings in my wake, they helped me narrow down style and budget and gem and all sorts of other stuff until miraculously just like that there I was, holding it in my hands. Just two hours. Totally astounded. And they made it so easy, they were willing to work with me all the way, even assuring me they'd pull out the CAD and design something right there if they had to. Thank you so much guys! And on a side note - I knew I didn't want a diamond I wanted moissanite, and although I had checked their website before I came here I didn't see anywhere that they offered moissanite so I went in thinking if I did end up buying here I'd have to buy the gem myself from somewhere else - but they actually ordered one for me and put it into the setting I chose, which also saved me a huge headache. Just a tidbit for anyone who's also curious about moissanite - and it could very well be on their website and I may have just missed it myself. But again, completely floored by the amazing service and dedication. Thank you Lucinda, thank you Sara!- Ahmed M.
The Perfect Engagement RingOct. 7, 2017
We had such a great experience with everyone at Lewis Jewelers. All of the staff was very helpful and friendly. I would like to give a big shout out to DK as well. He help me find the perfect engagement and was very helpful through out the whole process- Zack V.
Go here for watch repairsOct. 2, 2017
Came in 4 months ago when I moved back for a watch battery repair was only $10 and done nicely on my official Michigan MDen watch. Then today they fixed my watch pin fell out completely free!! The lady was super nice and all their staff is professional! after Sergio jewelry charged me $12 for a broken pin and they charged me nothing and did it in 5 mins. Go here for all watch repairs! They are reasonable honest people :) also have a nice chopard and tag collection- Neel S.
I felt confident when I made my decisionAugust 17,2017
Staff was very helpful and knowledgeable. I felt confident when I made my decision to purchase a watch from them. I will buy from them again.- Bryan C.
Love doing business with LewisAugust 3,2017
Lucinda is a beautiful lady who represents the high standards of the company well. She is knowledgeable and has excellent interpersonal skills love doing business with her.- Valerie P.
Lewis is our Go ToAugust 1,2017
My wife and I have been repeat customers of Lewis now three times and couldn't be happier! The staff has always been extremely friendly and more than accommodating and willing to go above and beyond. Libby and Keith created a custom design for my wife's engagement ring and she loves it more everyday! Even though we have moved out of state, Lewis will remain our go to jewelry store for any future needs- Jacob D.
Amazing quality and serviceJuly 26,2017
Worked with Jonathan over the phone and had the exact ring I wanted delivered to me in less than a week! Amazing quality and service!- Hannah G.
I stumbled on Lewis by AccidentJuly 10, 2017
I stumbled across Lewis Jewelers by accident and I'm very happy I did, Melani went above and beyond! She was patient and gave me all the time I needed to make a very important purchase :)- Andrew M.
It Was PerfectJune 27, 2017
I had a repair done. I've been a customer for a few years. My angle bracelet was coming about. The chain part which I wasn't sure if it could be repaired. They gave me two options. I chose to have them sawder it back together. I had a hard time finding a single flaw. It was perfect!- Marcia B.
Been buying here for 20 yearsJune 12, 2017
Excellent service and knowledge, been buying here for 20 years.- Kevin B.
Delivered in less than a week, Amazing!June 24, 2016
Worked with Keith and Libby. Went beyond what I expected and I have high customer service expectations! Ring was promised in 3 weeks. Delivered in less than a week! Amazing!- Kate S.
I Always Feel WelcomeJune 2, 2017
I always feel so welcome when I come into Lewis jewelers. Great product and great staff, especially my main man DK! Much appreciated.- Brad K.
Perfection!May 25, 2017
We recently came to Lewis Jewelers to find an engagement ring. From the very beginning, the customer service was excellent! Sara was amazing. She was very knowledgable about various ring settings and styles, and she took the time to explain what we needed to know in selecting the perfect diamond. The best part is that she remembered my preferences, and helped my fiance in designing a custom ring. The end result was PERFECTION!!! We were so impressed by Lewis Jewelers' professionalism. We highly recommend Lewis Jewelers to anyone-- they truly care about making sure you have the perfect ring.- Carolyn P.
Tacori EventApril 2017
My fiance and I stopped in last month during the Tacori event and worked with Keith. He was wonderful! We reset diamonds that we had into a halo engagement ring in platinum and two custom wedding bands in rose gold. They are all to die for! Best experience and customer service! Definitely recommend going to Lewis and nowhere else!!- Jane B.
My Search For The Perfect Wrist WatchApril 2017
The folks at Lewis have been very helpful for me in my search for the perfect wristwatch, as well as with random other battery swaps and pressure tests. D.K and Keith were both very helpful and knowledgeable, and they cut me a great deal when the time finally came to make it happen, offering pretty darn good 0% financing too. Low pressure, very helpful and kind, and there when it counts. So, even though my bank account is telling me I should stay the heck away from the Omega counter, I'll doubtless be back soon.- Nicole D.
Top knotch experienceMarch 4, 2017
My fiancé and I have had top notch experiences with Lewis Jewelers. He proposed with a gorgeous ring purchased here, and I have had excellent experiences coming in for resizing, cleaning and wedding band shopping. Thank you Sara and thank you Lewis Jewelers!- Kristen S.
Our Favorite Jewelry Store PeriodFeb. 23, 2017
Our favorite Jewelry store period. Great items and phenomenal service. We have been able to get to know those that work there. They don't work on commission and don't push products but are very helpful when needing input for gifts.- Craig P.
Very Pleasantly SurprisedFeb. 23, 2017
Very pleasantly surprised by the personable service of this local jeweler. I bought a speedmaster watch here because of the excellent price and the fantastic service this store provides. DK and others in the shop are extremely knowledgeable, helpful, and friendly. I would definitely recommend this shop to friends and family. I look forward to working with them again in the future.- Mark O.
A+++ ServiceNovember 28, 2016
I received wonderful, respectful service when bringing in a small stash of older jewelry to explore getting a fresh, new setting. Lewis jewelry staff really listen and care. Their collection of jewelry is expansive and international. They also had just the modern setting that I needed, while resizing several of my rings, putting a new battery in my watch, and helping me find what I needed for a marquise stone of sentimental value. It was so worth it to stop here on a rainy night for A+++ service.- Deborah N.
Simply PerfectOctober 13, 2016
Simply perfect. I thought I was going to give up on finding the perfect ring, for the perfect woman, for the perfect occasion. But as soon as I walked through Lewis Jewelers doors I was in great hands. I was given a list of demands that the perfect ring has to have. Lewis Jewelers extraordinary staff (DK) helped me to find my needle in the haystack. The amount of knowledge the staff has is also very reassuring, helpful, and trustworthy. I couldn't have been happier with purchasing the perfect ring for the perfect lady from Lewis Jewelers. Thank you so much.- Martin W.
Great Staff and Great ValueOctober 15, 2016
Great staff and great values. Won't shop anywhere else. I am now wearing the ring that my father-in-law bought for my mother-in-law shortly before he died. Just had it re-sized.- Cheryl S.
My number one jewelerJune 21, 2016
No matter the service needed or purchase made they are absolutely phenomenal the minute you walk thru the door, has been my number 1 jeweler and will remain that.- Charles R.
I Needed HelpNovember 16, 2016
After my mother's death, I needed help understanding the value of mom's estate - including a vast jewelry collection. Lewis Jewelers were extremely helpful and generous with their time in helping me get through this process. Our family has been a customer of the store on many occasions but it was in this dark moment of grief where their extraordinary service really shined. Thank you so much.- Larry M.
An absolute wonderful experience designing our ringsJuly 17,2016
Absolutely wonderful experience designing our own unique and personalized wedding rings with Keith! He was informative, professional, and an absolute joy to work with and we will be returning to Lewis Jewelers for years to come.- Valerie R.
It feels like familyOctober 15,2016
It feels like family at Lewis Jewelers. I have been coming here for years and have always had excellent, friendly service.- Barbara G.
The most gorgeous, sparkling pair of earringsJanuary 19,2016
My boyfriend recently bought me the most beautiful Hearts on Fire diamond earrings I have ever seen at Lewis Jewelers. Thanks to sales associate Sara for helping him pick out the most gorgeous, sparkling pair of earrings I have ever seen. I love them!!- Kathleen M.
Got the job done and couldn't be happierOctober 17,2016
Bought the diamond for my wife's engagement/ wedding band here. Just the diamond. Yes it sounds weird because it was. But it turned out ok. My wife wanted a certain style of ring but I wanted an incompatible diamond. Her desired ring design called for an oval. Of course I wanted something different, an emerald cut that was too big for the ring. Keith tried and tried to come up with something , but couldn't make it work. So because it was getting close to our wedding day, Keith let a competitor make the ring and set the diamond. He really took some heat for it too. But he got the job done and we couldn't be happier. I got a great price on the loose diamond too.- Baxter M.
A local insurance company recomended LewisOctober 11, 2016
A local insurance company recommended Lewis to complete an appraisal when I moved to Ann Arbor, and I am so glad they did! All the staff I have worked with have been professional, nice, and incredibly helpful, no matter how busy they are or the time of day. Whether my pieces require service or am looking for a new bauble, Lewis Jewelers is my GO TO jewelry store in Ann Arbor.- Hannah L.
Absolutely WonderfulJuly 9, 2016
Absolutely wonderful! I worked with Darlynn for a couple months, picking out the perfect engagement ring. She is a great listener and remembered details that I forgot that I told her in previous visits, which made the process even better! In the end we found the perfect ring and my fiance absolutely loves it! We went back in to check the sizing of the ring and look at wedding bands and Darlynn was so excited to see us and hear how the proposal went. We will definitely be visiting Lewis Jewelers for all of our future jewelry needs! Thank you!!- Jeff C.
The Best GiftJune 11, 2016
The best gift I have ever given my wife. A custom designed ring with remounted wedding stones in concert with a mother's ring. Outstanding design and craftsmanship! Thank you!- Doug A.
Been going to Lewis for over 15 yearsJune 5, 2016
I've been coming to Lewis Jewelers for over 15 years. They are always prompt, courteous and professional. They make most of their jewelry unique and their selection is huge and beautiful. They are more expensive than a chain jewelry store but the customer service is significantly better.- Theresa S.