The Most Reviewed Jeweler in Ann Arbor & Washtenaw County One Of The Most Talked About Jewelers In Michigan!
We are thrilled with the final productOct. 27, 2022
We had a fantastic experience working with everyone at Lewis Jewelers for our engagements rings (Nicole and Libby were fantastic!). We are thrilled with the final product and will be coming back to get our wedding bands to match!!!! Thanks for a great experience.- Nina L.
You just can't go wrong with this placeOct. 22, 2022
Seriously some of the best customer service I’ve ever received. Kinda makes me regret ever buying anywhere else in the past. I worked with Masen, who shares the same passion about the timepiece I was buying and even managed to learn quite a bit more about it throughout the exchange. You just can’t go wrong with this place.- Noley
Got it done just in timeOct. 20, 2022
Working with Sara was an absolute pleasure. She helped us figure out what we wanted and got it done just in time! I recommend her very highly. Thank you!- William B.
Great selection of watchesOct. 7, 2022
Great selection of watches... DK and Paul where great help. Highly recommended.- Ben T.
Prices always reasonableSept. 25, 2022
Best jewelry store ever. All of the staff are always friendly and helpful. Very attentive to what you want/like. Won’t go anywhere else. Prices are reasonable. New store is fantastic!- Carl W.
Just proposed yesterday and she said YESSept. 18, 2022
If you are looking for the perfect engagement ring or any other jewelry need, this is the place. Visited in late July looking to create a wedding ring for my now fiancée (just proposed yesterday and she said yes! ☺️) and Lewis did not disappoint. We were helped by the amazing duo of Lucinda and Sara who walked us through every step of the process. Everyone at the location was kind and courteous, and the entire experience was amazing- Thomas C.
They helped piece it all togetherSept. 8, 2022
We bought an engagement ring from Lewis Jewelers and were consistently treated to excellent and friendly service. Lewis Jewelers went above and beyond in helping us. When I wanted to propose on a trip but the ring wasn't going to be ready in time, they even placed our diamond in a temporary setting that I could use for the big day. I want to give a special thank you to Lucinda, who helped us throughout the whole process. Coming in, we knew what diamond shape we wanted, the range of quality, and a general idea of design. She helped piece it all together and worked with us to balance what we wanted with our budget. She pulled a range of options for the center stone, ordered a few extra for our next visit, and walked us through each stone in detail so we were fully comfortable with our choice. Lucinda was so kind and fun to work with from beginning to end and we truly appreciate all she did with us! Overall, I highly recommend Lewis Jewelers; it was very helpful to see a range of stones and settings in person and to be guided by the friendly and knowledgeable staff- Patrick H.
Phenomenal Job assisting with my watch purchaseSept. 6, 2022
Devin Lewis did a phenomenal job assisting me with my purchase. Lewis Jewelers has a very nice new facility, with very kind staff, and staff members that are extremely knowledgeable about the new high end watch market. It was a very detailed buying experience. I would highly recommend visiting Lewis Jewelers to anyone looking to make a purchase- Adam S.
All done online and over the phone!Aug. 26, 2022
I was searching for sapphire huggie earrings. I texted Lewis Jewelers because of the selection and service I received this summer. Carrie found me the perfect pair online, Muffy tried them on and sent a picture, and Mason helped with the purchase. All done online and over the phone! Wish I lived closer!- Kristine S.
Their competence was apparent from the first consultationAug.12, 2022
Keith and his team did an amazing job with our custom engagement rings. The competence was apparent from our first consultation. We had a general idea of what we wanted, but didn't know every option out there. Day one Keith came prepared with examples in hand to show us what was possible for our somewhat unorthodox idea. We had another appointment immediately after with another jeweler who had not done their homework at all. The decision was immediately obvious right there and then where to give our business. I cannot state enough what an absolute pleasure it was to work with Keith and his team. Thank you for bringing our idea to life- Thomas R.
She knows exactly my taste and budgetAug. 3, 2022
Lucinda at Lewis Jewlers is the best. She is knowledgeable. ( she knows exactly my taste and budget. ). Friendly and so helpful. I highly recommend her if you are in need of a trinket- Janet K.
Finding a good jeweler is like finding a good dentistJuly 13, 2022
We love Lewis Jewelers. We'll never go to any other jewelers. The selections are great, they can make anything, and the staff is friendly, helpful, and trustworthy. Finding a good jeweler is like finding a good dentist. :)- Robert M.
Outstanding in servicing my Omega watchJuly 8, 2022
Lewis Jewelers was outstanding in servicing my Omega. Huge thank you to the team for getting it back to me so quickly!- Jeff S.
I cannot speak more highly of my experienceJuly 3, 2022
I cannot speak more highly about my experience at Lewis Jewelers. DK was incredible to work with. I enjoyed his unmatched knowledge of watches and getting to learn more about the history of individual brands and models to help inform my purchase. DK's approach is rooted in an appreciation and passion for watches which shines through in everything he does. I will certainly be back to see DK and Lewis Jewelers!! Thank you again.- Alex A.
No pushy No pressureJune 17, 2022
Each time during the past 2 years (5-6x) that I have been to Lewis Jewelers everyone who I worked with (Angel, Lucinda and Cara) have been so helpful, knowledgeable and professional. No pressure. No pushy salespeople. Just genuine service and pride for their work. I most appreciate that they offer insights and suggestions that make better what I wanted. Most recently, they reset an heirloom diamond into my wife’s wedding band. The “new” ring is spectacular and exceeded my highest expectations. Thank you.- Chris S.
We purchased a Breitling and a Tag HeuerJune 11, 2022
This place is incredible. Helpful, friendly, knowledgeable staff. Me and great friend when in there to purchase a Breitling and Tag Watch. They took great care of us and gave us a great price for both watches. I would highly recommend this Jeweler in the Ann Arbor, Michigan area. Ask for Mason Burch.- Duane D.
We stopped by different stores but nothing compared to LewisMay 29, 2022
We stopped by different stores, we had a variety of different experiences, but nothing came close to the care and service we received at Lewis Jewelers. Carrie took the time to get to know us as a couple and we walked away with a finished product that is absolutely stunning. This local business has so many great offerings and an even better staff. I would 10/10 recommend anyone looking for rings and more to stop by and give them a chanc- Hunter R.
I didn't give a lot of time with my deadline...May 20, 2022
Lewis Jewelers was fantastic. Carrie helped me with every step and all questions. She was thoughtful and made great selections. I didn’t give her a lot of time with a deadline and she made it happen! She was great. The quality and price were excellent as well. I would 10/10 recommend- Luis V.
Wow! What an amazing buying experience.May 12, 2022
WOW!!! what an amazing buying experience. My girlfriend and I went there with ideas of what we wanted in an engagement ring. We are both a bit OCD so we are quite detail oriented. We shared our ideas with Keith. He spent a LOT of time with us, hearing our thoughts and giving his thoughts and insight as well. A week later he had our ring designed on the computer. To see it pictured was amazing. After a few tweaks it went to manufacturing. A completely custom design was made in a short time. When I saw the ring it was astonishing and to say it sparkles a lot is a big understatement. Keith was great and all the staff there are very welcoming and kind. I own a business so I know good customer service when I see it. Lewis Jewelers has it going on. I highly recommend them.- Michael H
The process could not have gone smootherMay 7, 2022
Lewis Jewelers is great! Friendly staff and amazing service! DK and and Masen helped me out with my latest purchase and the process could not have gone smoother! Thanks to them, I no have another of my dream timepieces! I definitely am a return customer! Couldn't be happier- Gabriel O.
I set my sights on finding the best authorized dealerApril 25,2022
After researching the watch I was interested in purchasing, I set my sights on finding the best authorized dealer for the transaction. D.K. at Lewis Jewelers was a pleasure to work with and answered every question I had before making the purchase. Highly recommend.- Dominic P.
Perfect ExperienceApril 18, 2022
Perfect experience with Lewis Jewelers. I went in to get a chain replaced on a simple necklace. Lucky for me Mason greeted me at the door and immediately took interest in my needs. I was walked through many wonderful options before I made my decision. I'm excited to get the necklace back, and couldn't be happier with the service. Honestly, if they called me back and said a dog ate it and ran off I'd still give them 5 stars on service alone.- Jaiden K.
Such an easy and pain free processApril 9,2022
Working with Sara for my fiancée’s wedding ring and our wedding bands has been such a easy and pain free process…go to her for any of your jewelry wants/needs/or questions!- Todd S.
Bought another watch with great service from MasenMarch 21, 2022
Treated like a valued customer from the moment I walked in. Staff is extremely professional and friendly. Good stock and great prices. If they carried Rolex I would never shop anywhere else (hint, hint Lewis Jewelers). Bought another watch. Great service from Masen as usual. Can’t wait until they get into their new location and add a couple more brands (*cough* Rolex and Grand Seiko). Great service, great prices, great communication. The first and only place to shop for a watch.- Jason N.
from the moment you walk in the door, you feel welcomedMarch 10, 2022
Lewis Jewelers is amazing - from the moment you walk in the door you feel welcomed and listened to. Everyone is helpful and they make choosing the right jewelry effortless. I love working with Lucinda. She makes each visit special!- JoAnn C.
I was able to tell him a story which he then created a CAD imageMarch 2, 2022
Keith was amazing in helping me get my custom piece designed and delivered. I am not overly artistic, and I was able to tell him a story that he rendered into CAD. We then iterated to something that my wife loved in a week or so. Compare and contrast to the other jeweler I contacted. After three months all I had was a terrible hand sketch. Thank you Keith and Lewis Jewelers.- Darren S.
Always a great experienceFeb. 22,2022
Always a great experience, always a great selection. Thank You!- Jef F.
They are a pillar within the communityFeb. 14, 2020
This establishment has been a pillar of the Ann Arbor community for many decades. Excellent products, excellent service, and highly personable people. They are truly focused on their customers. The only watch jewelry store that I would even ever consider doing business with.- Gordon B.
They are trustworthy in everythingFeb. 3, 2022
Extremely friendly and knowledgeable staff. They are trustworthy in everything from sales to repairs!- Emma P.
They are theJan. 20,2022
Lewis Jewelers is the only jewelry store you will ever deal with after your first purchase. The selection is outstanding with customer care and service being even better. Pricing is fair and offers true value. Don't fall for the gimmicks others use by offering large discounts and are overpriced. If you need a repair, it is done quickly and brings your item back to new condition. Simply put, they are the "Gold Standard" for Jewelry Stores!- Paul U.
Lewis Jewelers does it againJan. 8, 2022
Lewis Jewelers does it again. I went to Lewis to purchase a ring for an upcoming vacation. Jon and Lucinda worked together to find me the perfectly elegant piece that I will love forever. The staff is so welcoming and friendly and the service is top notch. I will never go anywhere else for my jewelry purchases.- Christina R.
If your looking for a watch...Jan. 1, 2022
If you’re looking for a watch then DK is the person you want to see There was no pressure and a pleasure to do business with.- Thomas M.
Very pleaed with my new Omega SeamasterDec. 23, 2021
D.K and Masen were a pleasure to talk to and had great advice. They were flexible and provided good information throughout the process. It was great discussing some of the products omega, amongst others, has to offer with them . Am very pleased with my Omega Seamaster Aqua Terra. Would definitely come back again 10/10- Alex W.
She didn't talk us into more than we wantedDec. 14, 2021
My husband and I were shopping for a wedding band to replace an older one. We were helped in a timely fashion on a very busy holiday shopping day. The employee who helped us was polite and worked to help us find what I wanted. I was happy that she didn’t try to sell us more than we wanted. My ring was ready within two days, quicker than we anticipated and pick-up was quick and easy. I would definitely recommend giving Lewis Jewelers a try if you are looking to make a jewelry purchase.- Audrey A.
I was very nervous about picking out my engagement ringNov. 1, 2021
My name is Kimberly I was very nervous going shopping to pick out my dream ring 💍 you see I don't know much about jewelry this is my first investment. I can't even begin to say how thankful I was for Lewis Jewelers never has there been kinder people to work with. Especially Lucinda !!! She was so patient with me and kind, She taught me about diamonds showed me the difference between colors and qualities, natural and labgrown. Also when I found what I wanted to do she moved mountains to get it for a price I could handle, even called the companies to see if they could design my ideas so I could see it first before it was made. Lucinda became my friend through this process we talked about life's struggles. When I had to pause things for a little bit she was able to jump right back in and help me when I came back because she saved all my info. Today I finally have my dream ring thanks to this wonderful store and it's absolutely amazing employees I think you'll be blessed if you try them. I can't give them enough stars !!!! Lucinda you will see this customer again!! I'm recommending you to everyone. And I have to add Lewis Jewelers really gave me a great deal. Thank you guys from one totally happy customer my forever ring is gorgeous 😍 ❤ ♥ Hugs Lucinda 5 stars 🌟 for you too!!- Kimberly B.
The custom ring was exactly what I wantedOct. 20, 2021
As always they were amazing pleasant and a joy to work with. Went out of the way to make sure everything was perfect. The custom ring was exactly as wanted !! Thank you Keith and the rest of the staff.- Noone N.
I was very impressed with Lewis JewelersOct. 15,2021
I was very impressed with Lewis Jewelers. The knowledge and concern expressed by their staff to ensure you get exactly what you need to the highest standards is a rare commodity today. Thank you!- Ke Jo S.
My fiance' had no idea what he wantedSept. 20,2021
The staff was super helpful and personable. My fiancé had no idea what he wanted in a wedding band, and the staff was super patient and made sure he was comfortable with his choice.- Alyson M.
They took their time and educated usSept. 2,2021
Lisa and Libby made our engagement ring shopping experience a pleasure. They took their time and educated us and we're really happy with what we picked out. I'd highly recommend Lewis Jewelers.- Nils J.
She listened to exactly what I wantedAugust 14,2021
I'm updating my review of Lewis Jewelers. See paragraph below for my original review from a couple of years ago. Lucinda and Lewis have done it again! They helped me find the ring of my dreams (again). She listened to exactly what I wanted. We tried on rings in the store and she brought in more for me overnight. She found exactly what I was dreaming of and kept it within our discussed budget. Best experience ever. Lewis Jewelers is the only option for fine jewelry in the Ann Arbor area. I have been going to Lewis over the years and always been completely satisfied with my experience. They are trust-worthy, not pushy, nice, and really listen to what the customer wants. Lucinda recently helped us find the perfect diamond ring. They initially didn't have what we wanted in store (we were looking at a more unusual cut) and within days had options of loose stones for us to pick from. They even had the ring ready on the same day before we left for vacation! I highly recommend Lewis & their staff.- Liz M.
They actually gave me the BEST value while selling my jewelryJuly 30,2021
Like many people, I had some major financial setbacks over the last year and had to sell some jewelry. It was a nerve wracking experience but the people at Lewis were so professional and kind (at the same time) no judgement. One thing that made me feel a lot better about dealing with then is that it turned out they actually gave me the best value for what I did end up selling to them when I took the pieces I didn't sell to a couple of other places and was low balled on their value. When I'm in a position to buy again, this is the first place I'll patronize.- Llana H.
And they didn't even charge meJuly, 25,2021
We love Lewis Jewelers! They always take great care of us. I took my custom made earrings in for repair and they didn't even charge me, as it had only been about a year and half of wearing the earrings. What a wonderful surprise gesture!! Such great customer service from them as always!!- Holly G.
I wanted to upgrade my ringJuly, 21,2021
Sarah and Angel were wonderful. I came in without knowing what I wanted to upgrade my ring to for our anniversary, but they helped me find the right design to be customized just for me. Thank you ladies for all the help and for your amazing patience!- Paige E.
Great staff and Paul is awesomeJuly 14, 2021
Great staff and PAUL IS AWESOME. I live out of state and HE PERSONALLY HANDLES ALL OF MY WATCHES. Thank you for all you do and please everyone deal with PAUL I will personally guarantee your SATISFACTION- P.B.
I needed a last minute gift ideaJuly 6,2021
Masen Burch knocked it out of the park! I needed a last minute gift idea for my wife's 40th b-day. Shopping for gifts, especially jewelry, can be challenging. Masen was extremely knowledgeable and made the entire process smooth. Great experience. Will definitely be back.- Douglas S.
I found the perfect gift for my granddaughterJune 29,2021
Really good services, attentive, helpful staff and beautiful, affordable jewelry to high end designer jewelry, even fantastic Turkish made jewelry. I found a perfect gift for my granddaughter! Have also had jewelry repair done there. Honest answers to questions and no "hard sell". I could take my time making decisions. Have lived here many years and have always done business with Lewis Jewelers. (Also easy parking!)- Nola T.
Best authorized Omega DealerJune 23, 2021
Best Omega Authorized Dealer in Michigan!! Ask for DK! Super helpful, very knowledgeable, and professional. Was able to pick out the exact Seamaster Diver 300 and Aqua Terra I was looking for.- Vishnu C.
I had an excellent experienceJune 14, 2021
A prong broke on my Diamond and a friend recommended Lewis Jewelers in Ann Arbor. I had an excellent experience! Customer service was great and got my ring back even sooner than they promised. Would definitely use this jewelry store for all my jewelry needs!- Linda L.
This is for me THE ONLY place to goJune 3, 2021
Always an amazing experience at Lewis Jewelers! I've worked with a few different folks here and they're always pleasant, straightforward, and provide exemplary customer service. This is for me the ONLY place to buy jewelry in the Ann Arbor area! Special shout out to Lucinda for my most recent purchase!!- Steven S.
Fantastic experience every time I go inMay13, 2021
Fantastic experience every time I go in. Went in and looked at a watch the first time and was helped immediately. All my questions were answered in detail. Next I went in to find something for my wife. Extremely helpful showed me many different things in the price range I was shopping for. Very patient and wonderful customer service. As far as I'm concerned this is the only place I will ever shop for jewelry in the future. Thank you all so much keep up the great work! They have gained another customer for life!!!- Dustin H.
They have asisted with some of life's most precious momentsMay 5, 2021
We (our family) love this place! Libby is awesome. They have assisted with some of life's most special moments. From engagement/wedding rings, and other family moments. Thank you for your great service!- Alicia F.
Lewis Jewelers is THE BEST!April 23, 2021
Lewis Jewelers is THE BEST! We've been going these for 30 years, and purchased countless items. Although DK is our guy, everyone is gracious, knowledgeable, and terrific. We're done shopping around - we go directly to Lewis.- Michael C.
Was amazing to work withApril 18,2021
Libby was awesome! She helped us find the right gift and was amazing to work with!!- Kevin H.
Found the perfect ring within an hourApril 3,2021
We stopped in after visiting multiple stores in our area. Someone referred us to go to Lewis where we met Shawn. She and my fiance found the perfect ring within an hour. It was a type she never expected and noone else had shown her previously. She even helped calm me down after finding out how much it was. I can honestly say that if we had bought somewhere else, we would have bought the wrong ring. Thank you Shawn!- Nicholas V.
My ring looks incredibleMarch 27, 2021
I reached out to Lewis Jewelers in order to get an old and very sentimental ring resized. Not only was the staff incredibly friendly and informative of the process, they finished my ring in a fraction of the time originally earmarked. My ring looks incredible! They also kindly re-polished a 30 year old ring so well that it looks like new! Thank you so much from a very satisfied customer!- Jodi W.
I especially like how I can make paymentsMarch 22,2021
We purchased my fiancée's wedding band at this location and it was a pleasant and easy experience. I especially like how we can make payments on the ring until we need to take it out of the sore with out interest accruing. The store is always clean and some one helps you right away.- Emily L.
I had so much fun shoppingMarch 18,2021
I was very nervous when I first started the process of getting an engagement ring, but after finding a design from Lewis Jewelers, I got connected to Shawn Rummel who made my experience amazing! I had fun shopping, I felt taken care of, and the customer service I received from Shawn specifically was the best part. All of my shopping was over the phone through call and texts since I live in New York as well, so the fact that I am so pleased despite never having actually been at the store physically or met with Shawn face to face speaks volumes to the care and service that this store offers. I will be doing my jewelry shopping from here for the rest of my life. I now recommend this place to my peers who are looking to get engaged or buy jewelry. Thank you for the amazing- Justin R.
You will not be disappointedMarch 2,2021
My fiancée and I were looking for the best place to purchase an engagement ring and I was absolutely thrilled when I came across Lewis Jewelers. Before proposing I went in and was immediately helped by the staff. They were able to walk me through all the options and provided me different suggestions. Once having had a better understanding of all the components of a ring, a few weeks later we came back and worked with Paul. Having worked with him was an incredible experience as he walked us through all of our options. He took his time with us and explained everything as clearly as possible. I cannot say enough positive things about Paul. I would highly recommend for anyone interested in purchasing Jewelry to stop by Lewis Jewelers. You will not be disappointed.- Steven E.
Lewis Jewelers should be your first stopFeb. 20,2021
I purchased an Omega Seamaster Professional 300M from D.K. at Lewis Jewelers. He showed the utmost professionalism and treated me like family throughout the entire process. D.K. is a true watch enthusiast with decades of experience. I am extremely happy with my purchase and will be coming to Lewis Jewelers for all of my future watch and jewelry purchases! If you are looking for a watch from Omega, Tudor, Tag Heuer, Breitling, or Seiko, D.K. and Lewis Jewelers should be your first stop!- Jordan M.
Love, Love, Love it hereFeb. 4,2021
Lewis Jewelers was recommended to me from multiple family members in the area. I'm from Troy, so I can 100% say it's worth the drive. Keith and his team are nothing but the best. They're professional, knowledgeable, and kind. No matter the distance; I will forever make the drive. Love, love, love it here !- Megan C.
I love everything about themFeb. 1,2021
I love everything about them. Whether it's a small job or a custom piece they are the ultimate professionals. The staff is so nice and knowledgeable. I highly recommend them.- Diane C.
What an awesome first time experienceJan. 16, 2021
What an awesome first time experience with Paul today and Lewis Jewelers! I went in for a repair on a David Yurman piece instead of driving to Somerset. He quickly repaired my pendant and cleaned all my jewelry I had on! Amazing customer service! This is my new jewelry store! Thank you Paul and Lewis Jewelers!- Pamela P.
They made us a custom matching band and now we can't tell which is the originalJan. 7, 2021
Great products and service. They were able to custom make a wedding band that matched exactly to the existing one, so much alike you can't even tell which is the original! I go back every year and will continue to do so.- Keith M.
I had never stepped into a jewelry store before and had no clueDec. 28, 2020
I walked into Lewis Jewelers with a tattered heirloom ring which was missing its diamonds, that I was hoping to use as an engagement ring. I had never stepped into a jewelers before, so I had no clue what the following process looked like (or if it was even possible)! Immediately upon entering the store, I was greeted with the smiling faces of Shawn and Lucinda. They were extremely patient yet enthusiastic about educating me about each step required to get me what I wanted - I learned about the diamond rating scale, looked at diamonds under magnifying scopes, learned about lab-grown diamonds, and the ring repair options. Repairing the ring itself was complex, since it was in very poor shape to start. But the jewelers at Lewis worked their magic, and made it possible! I decided to pair the ring with a lab-grown diamond because I liked the contrast of a modern technological (ethical) diamond in an old heirloom. And the team made all of this possible in just 3 weeks!! I chose Lewis Jewelers because of the positive reviews I saw online, and here's a glowing +1- Aman T.
Promptly responded via email, assisted and made sure my order was shipped out AsapDec. 20, 2020
he customer service was literally amazing! Kyle responded promptly via email, assisted and made sure my order was shipped out Asap! They even said it would be gift wrapped! This is my first time purchasing something from Lewis and I will definitely buy again and recommend. Thank you!- Kenneth S.
We have four reputable Jewelers within a few miles from our home, but choose to make the drive into Ann Arbor because these people know what they’re doing!Dec. 14, 2020
Thank you to Paul for all his assistance in helping my husband and I select a new diamond for my ring. My husband bought my ring at Lewis Jewelers when we were engaged, and since then we have built on it. Paul was incredibly helpful, knowledgeable and explained the different cuts, clarities and answered all our questions. He was great to work with! We have four reputable Jewelers within a few miles from our home, but choose to make the drive into Ann Arbor because these people know what they're doing! Thank you for creating an incredibly stunning ring for us!- Juliemarie K.
Whether your spending $50 or $50,000 they go the extra mileDec. 12, 2020
I always have a wonderful experience at Lewis Jewelers. The staff is so helpful. Top-notch, trustworthy service, and gorgeous inventory. They even gift-wrapped my daughter's Hanukkah present. Whether you're spending $50 or $50,000 these guys go the extra mile.- Abby R.
All the staff is friendly and courteousDec. 10, 2020
Sara is amazing! She is incredibly helpful and knowledgeable. All of the staff is friendly and courteous. They are my sole source for all things jewelry related.- Doug T.
Only provided pictures and they made a ring I am very happy withDec. 3, 2020
Jonathan was very knowledgeable and kept in touch throughout the process. I'm a particular person and only provided pictures of another ring and he had a ring made that I'm very happy with. 10/10 would recommend- Ryan M.
Completely thrilled with my custom necklacesDec. 1, 2020
Shawn always exceeds expectations in all areas! She is a pleasure to work with and strives for the best outcome. Completely thrilled with the outcome of the necklaces! She took earring I wasn't using anymore and made them into gorgeous necklaces🥰 Thank you so much Shawn! I look forward to giving to my girls for Christmas!!- Noelle D.
I live more than an hour away, but they are always my first callNov. 30, 2020
I have purchased two Omega watches from DK at Lewis Jewelers. First and foremost, DK is just a great person. He's knowledgeable, courteous and extremely pleasant to work with. Engage in even a short conversation with him and it becomes apparent that he's passionate about what does and is genuinely interested in helping his customers make the right purchase for them. Whether you're looking at less expensive Seiko or more expensive Omega or Breitling watches, he's equally knowledgeable and invested in helping you explore each brand's catalogue. Lastly, Lewis Jewelers has had a very good selection of watches each time I have visited and I have always found their prices to be very fair. I'm the kind of person who shops around anytime I make a big purchase and try to find what I what for the best possible price. I've visited many Jewelers and looked at many watches and I haven't found a jeweler that I believe is as fair as Lewis Jewelers. In fact, even though I live more than an hour away from their store, they are my first call anytime I am looking for something within a brand they carry. I would highly recommend taking the time to visit their store or, if you're further away, taking the time to give DK a call to inquire about a product. Simply put, their customer service is outstanding in an age where many other businesses are giving those considerations less of a priority.- Ross B.
As a gay couple, you never know how you will be treatedNov. 26, 2020
Great customer service from Libby! As a gay couple you never know how you will be greeted. Libby made our search for the perfect rings fun and relaxed. We are thrilled with our selection.- Tracy G.
Exceeded our expectations and very fair pricesNov. 20, 2020
They exceeded our expectations and there prices are very reasonable. I strongly recommend them.- Paul B.
Fair prices and they earned my businessNov. 16, 2020
Beautiful store, fine merchandise, helpful staff, fair prices, they earn my business.- Stephen W.
I love my new custom ringNov. 11, 2020
I am so in love with the custom ring that they designed for me. The whole experience from start to finish was excellent. Great service, great people, great communication. I can't imagine being happier. I highly recommend Lewis Jewelers and Keith!- Rachelle E.
I came to sell some of my old jewelryNov. 7,2020
I came in to sell some of my gold jewelry and I was helped by Lucinda. She was great! She was super nice and very patient with me. I felt very comfortable with her. Great experience. I will be going back with more of my old, unused jewelry!- Robin S.
Made me feel comfortableNov. 3, 2020
Really great staff. Made me feel comfortable and worked with me within my budget. Helped me design the perfect ring and took less than 1 month to fabricate it.- Alec V.
We never felt pressured into anythingNov. 1,2020
Absolutely loved our experience with Lewis Jewelers. Paul was knowledgeable, patient, and very accommodating with us. We never felt pressured into anything. Would not hesitate recommending Lewis Jewelers!- Nathan K.
I love my new watchOct. 29,2020
I had a wonderful experience with DK and Lewis Jewelers when purchasing my watch. DK was very friendly and helpful. The transaction went smoothly, the delivery was secure and lightning quick, and I love my watch! I will definitely be coming back for my next timepiece.- Hao L.
You walk in as a customer and leave as friendsOct. 27,2020
The only Jewelry Store I would ever think of visiting. Professional and trustworthy. Prices are more than fair. Wide range of choices and they do beautiful custom pieces. You walk in as a customer and leave as friends. I've been going to Lewis Jeweler's for too many years to count. Yikes! 45 yrs! Thank you David and staff.- Brenda S.
Great service and Veteran friendlyOct. 19,2020
Great service and Veteran friendly- David H.
They designed the ring right there on the spotOct. 14,2020
Libby and Keith were amazing to work with! They designed a ring right there on the spot as we discussed what we wanted. The ring came a few weeks later as promised and they were very helpful with some changes after the ring was made. Definitely would recommend Lewis Jewelers!- Jeff S.
Above and beyond anyone's expectationsOct. 13,2020
Above and beyond anyone's expectations. There's a reason I've been doing business with them for half a century.- Michael B.
Repaired my medic alert braceletSept. 12, 2020
Courteous service and beautiful, well designed jewelry are the hallmarks of Lewis Jewelers. My most recent visit brought a welcome surprise. I needed a bracelet repaired, but not just any bracelet ... My Medic Alert! I have several drug allergies (like aspirin), which could kill me, which is why I wear it. They took it and said they would RUSH, giving me a 4 day estimate rather than the usual 10-14 days. But they completed the work, beautifully done, the very same day! Now that's personal, caring service. Thanks Lewis!- Susan S.
I can't say enough about Lewis JewelersSept. 4, 2020
I can't say enough about John and his staff at Lewis Jewelers! I had a Wonderful experience and will continue to go back for all of my jewelry needs! A special "Thank You" to John for helping me with picking out my "Freedom" ring! It is absolutely stunning! I can't help but look at it constantly! You have a Once again made me a very happy lady!♥️- Sandy Y.
August 26, 2020
I had an absolutely amazing experience at Lewis Jewelers! They made me feel like family as soon as I walked through the door! Not only did they help me sort through a myriad of rings to pick out the perfect one, they helped me pick the perfect ring for the best price! Would definitely highly recommend for anyone in the market, and I definitely plan on doing business here in the future! Thank you Lucinda for making a daunting experience significantly easier and even enjoyable!- Jake B.
I would rate the customer service 25 out of 10July 5,2020
My boyfriend and I went in to just browse rings when we met Shawn. She was so welcoming and friendly and made us feel right at home. She was flexible with our budget and was able to get us the most bang for our buck. Not once did we feel pressured to buy something we didn't want, and she really listened to our wants, and got to know us and our style to suggest the perfect ring! We had browsed rings elsewhere previously and it was not nearly as good of an experience as the one we had today. I would rate her customer service a 25 out of 10. She was absolutely amazing! We will definitely be going back to Lewis for ANY jewelry needs and I will always ask for Shawn! I cannot recommend her enough.- Rebecca K.
They even answered questions I didn't think to ask.July 1, 2020
Share Thank you Lewis Jewelers! I worked with both Sarah & Keith and they were wonderful. I'd have to imagine given their service, that they are a representation of the culture of Lewis Jewelers and I highly recommend. In other stores I've had service people who are pushy and try to sell me on items outside of my budget, or they are dismissive of me and don't take the time to get to know what I'm looking for. My experience at Lewis Jewelers was the exact opposite - they took the time to know what I was looking for and gave me patient answers to my questions. They even answered questions for me that I didn't think to ask! They were kind, patient, and not pushy with me. I highly recommend Lewis Jewelers for anyone looking for great service and a huge selection! Thank you!!- Ashley G.
I had zero knowledge about diamondsJune 30,2020
I had the honor of working with Sara Dalipi. I had zero knowledge of any sort of diamond. She took the time to explain what to look for and helped me design the perfect engagement ring for my now fiancé. I highly recommend Lewis Jewelers!- Dane G.
The best choice I could have madeJune 28,2020
Going to Lewis Jewelers for my engagement ring was the best choice I could have made. Paul has been incredibly kind and helpful. He made shopping for an engagement ring very simple, and he knew just how to accommodate us. I was even fortunate to have the ring finalized in less than a week(!). The rest of the staff there were likewise very warm and friendly. My new fiancé and I are very happy.- Brandon M.
Service is EverythingJune 27, 2020
All the people that assisted me were extremely friendly and helpful. I took my watch there for service. The time frame was expected to be 2 weeks. And the watch was serviced on time. I also had questions about a 50 year old family watch. I thought it needed service and it just needed a minor adjustment. I will recommend Lewis Jewelry to everyone. Service is everything.- Mary R.
It\'s a pleasure dealing with some of the best guys in the businessJune 20,2020
As always it's a pleasure dealing with some of the best guys in the business. They worked back and forth with me for awhile to pick the specific Breitling Navitimer that I was looking for. Thank you again D.K. and Jonathan.- Chad H.
They were professional yet made it funJune 16, 2020
We went to Lewis Jewelers for an engagement ring, the experience and staff members were outstanding! They were professional and yet made it fun. Lucinda went above and beyond to make sure I found my perfect ring. She explained everything about a ring and the diamond in a way we would understand. We will definitely be coming back for our jewelry. If your looking for jewelry go visit Lucinda!- Chelsea D.
Best customer service!June 12, 2020
Best customer service! Was able to walk right in and get my necklace fixed right away ! Thanks again I feel whole again!- Ali M.
I was happy to see my friends at LewisJune 8, 2020
After three months of being sequestered at home because of the Corona-19 virus threat I was ecstatic to see my friends at Lewis Jewelers. So happy in fact that I bought a few bracelets that will complement my collection.- Scott B.
I wouldn\'t trust anyone but themMay 29,2020
Incredible customer service and integrity. As a 20+ year customer, most recently, I had Lewis Jewelers repair a vintage Rolex. The quality of service is unparalleled, and they went above and beyond in ensuring the work was performed satisfactorily. Lewis Jewelers has been and will continue to be my only recommendation to anyone. They have worked hard to earn my trust, and D.K. is a consummate professional who has your best interests in heart. In every experience, the staff is fair, honest, and customer-focused. Whether it's purchasing a small gift for my nieces or refurbishing a family heirloom, I wouldn't trust anyone but them.- Michael A.
My family has been shopping at Lewis for 20 yearsMay 8,2020
My family has been shopping at Lewis for well over 20 years. Great selection in stock and a wide reach for special jewelry selections. They are always ready to do whatever the situation calls for! A special thanks for setting up a selection for me to view outside during the covid19 crisis.- Nils R.
I would give them 10 stars if I couldMay 7,2020
Everyone at Lewis Jewelers was a pleasure to work with. I would give them 10 stars if that were an option.- Dwight H.
He treated me like a lifelong customer the second i picked up the phoneMay1,2020
DK from Lewis Jewelers gave me a personal call only an hour after I texted them about a watch I was quite interested in. He treated me like a lifelong customer the second I picked up the phone. He was so accommodating and helpful. Only 4 days later did I receive my gorgeous new Seiko Prospex Alpinist SPB119. That one 20 minute phone all alone will keep me coming back for future watch and jewelry purchases there for as long as I live.- Shawn F.
I would highly recommend them to anyone looking for jewelryApril 30,2020
Paul has been a huge help with the process of finding my girlfriend and I the perfect engagement ring! I would highly recommend them to anyone looking for Jewelry, They also have a nice selection of Seiko watches at great prices. I will continue to use them anytime I need to buy Jewelry (or a watch for myself)- Andrew W.
I wanted a really unique wedding band and couldn't find it anywhereApril 21,2020
Amazing selection of jewelry, their customer service can not be beat! They definitely have a customer for life. They helped my fiancé design my engagement ring from scratch, and helped me pick out a matching band. I wanted a really unique band and I couldn't find it anywhere, but Lewis jeweler's has many variations of the design I wanted! They sized my ring in the store in 45 minutes, so so impressed with this business. Ask for Lucinda!- Vivian L.
David and his team are second to noneMarch 27,2020
David and his team are second to none. Over twenty years of valued service and unique, personal solutions for all of my jewelry and accessory needs. Very fair. Good luck and stay safe. Thanks!- AC H.
Very knowledgable staff where watch sales are concernedMarch 26,2020
Very knowledgeable staff where watch sales and repair are concerned. I've had nothing but first rate service every time I've come into the shop!- Seyth M.
Customer service here is beyond exceptionalMarch 25,2020
My fiancé had a great experience designing a ring with Keith. When I went in to get it resized it was finished the same day! Customer service here is beyond exceptional.- Samantha O.
What they don't have in house, they will go out of their way to order inMarch 18,2020
Wonderful experience, every time. My fiancé purchased my engagement ring, (amongst a few other gorgeous pieces) from them. What they don't have in-house, they will go out of their way to order in. I was incredibly surprised that they were able to acquire the center stone of my ring in the desired cut, color and clarity. Thank you, Sara and David, for your service expertise! We will be back for our wedding bands.- Duna M.
They are the BEST!March 15,2020
Shawn and Lucinda were excellent! Helped us with all our questions and was able to find/ design just what we wanted. They are the BEST!- Shelley R.
Very accommodating and welcomingMarch 2, 2020
We couldn't have asked for a better experience. We found wedding bands for both of us within minutes of arriving.Very accommodating and welcoming!- Erica G.
Lewis Jewelers is not selling products, they are selling family owned prideFeb. 28,2020
Share I was so happy with my experience this past Saturday at Lewis Jewelers. I was looking for an engagement ring for my girlfriend (fiancé to be!), and I felt like the service from all of their staff is timely and impeccable! Paul Hering was a fantastic resource. He will tell you up front that he is a certified gemologist. He definitely knows his stuff. He took my girlfriend and I through many different styles of rings and his rule was to keep 3-4 rings at most. With his strategy, we narrowed it down to two beauties and I feel very confident I'll have the right ring when I get down on one knee. Paul actively listened to me, my girlfriend, and her mom and actively put valuable input into the conversation. Lewis Jewelers is not trying to sell a product, they are selling family owned pride since 1921 and it shows. Paul told me specifically that they don't sell warranties. They stand behind their jewelry and will work with you as a customer for life. Absolutely pleased with my experience, and they can expect me as a regular customer in the future.- Benjamin M.
Whether you are purchasing items big or smallFeb. 22,2020
Lewis Jewelers has always been our go-to place. Whether purchasing items big or small, the service is the same - Excellent.- Pete P.
Paul made the process simple and easyFeb. 14,2020
Everyone was so kind and willing to work with me and my girlfriend as we looked at engagement rings. Paul made the process simple and easy, and through Lewis Jewelers my girlfriend has a custom made and absolutely gorgeous ring! These people are the best. They work within your price range and don't try and scam you at all (something I was honestly worried about when we first started our ring shopping adventure). Definitely come here for your jewelry needs. They've made our dreams come true! ❤️- Geoffrey M.
They do all my repairsFeb. 5,2020
Share Although I don't wear expensive shiny jewelry, I go to Lewis Jewelers for repairs. The staff is always welcoming and nice, even though I'm sure they see my diamond-free wedding band. Last week Shawn and Lucinda helped me with a new silver ring that was a bit small. Lucinda had me put it on, looked at the fit, took it to the back room, and was back in 2 minutes. Fixed! They also didn't charge me. Wow. Thanks ladies!- Anita D.
The whole experience was a joyJan 30,2020
I went into Lewis Jewelers during the busy Christmas Holiday with an idea in mind. As busy as they were, I was made to feel they had all the time in the world for me. The whole staff welcomed me then and directed me to Keith Largin who is the 'custom design specialist'. He took time with me to discuss design using my collection of heirloom stones. The whole experience was a joy and very exciting to finally begin creating the rings I had envisioned in my mind. The thing I most appreciated about the experience is that I felt heard by Keith. He took my vision and meshed it with his creativity and expertise and was able to present to me some very beautiful designs. Once we put the designs on the computer, we were able to refine them further until a decision was made- Kelly F.
Super easy to deal withJan. 18,2020
Super easy to deal with, they worked with me on my fiancee's wedding ring. Literally half the price of Tiffany's.- Ship
They sized my heirloom ring down for meJan. 7,2020
Share I cannot leave enough positive reviews for the team at Lewis. They helped me design my bride's engagement ring and band based on what we liked and our budget: everything from ordering the stone I had in mind to designing the setting piece by piece. They sized my heirloom ring down for me - which was no easy task given its engraved designs! Not only do they create beautiful products; they also consistently greet us with familiarity, warmth, and joy. We do not take that for granted, and we appreciate it more than words can say.- Lori-Jene B.
Exceeded my expectations within my budgetDec. 16,2019
Paul was incredibly helpful in educating me in all areas of what I was looking for and finding something that exceeded my expectations well within my budget! Highly recommend!- Kyle M.
They sell ethically sourced stonesDec. 13,2019
We really value the opportunity to shop locally, and Lewis Jewelers was so friendly that it made shopping with them a pleasure. We worked with Keith to design a unique wedding band that perfectly matched my engagement ring (engagement ring was from Europe). They did a free CAD design with multiple views and multiple designs, so we could see what each option would look like on my hand and what the rings would look like together. They took great care of my jewelry when I leant it to them for the design process. They offered us free polishing just before the wedding. They also provided free repair when one of the stones fell out within the first year. Also they sell ethically sourced stones. :-)- Samantha L.
I love my redesigned ring!Dec. 10,2019
Shawn was so helpful, I love my re-designed ring! I'm so glad I came here, everyone is so friendly & knowledgeable! I will be back for all my jewelry needs.- Christine R.
He helped us find just the right stone for our daughterNov. 30,2019
Johnathan was extremely helpful and knowledgeable. He helped us find just the right stone for our daughter. Highly recommend this store. They have a lot of items that are not on display, but if you're looking for something specific they'll help you find it.- Amber S.
My husband and I had the most awesome, fun afternoon...Oct. 30,2019
My husband and I had the most awesome, fun afternoon working with the great team of Libby & DK. We came to look for our 50th Anniversary gifts to each other. Knowing this was emotional and a special gift she took time to listen to what I was looking for. Never pushing us into a decision but gave us several choices of styles to look at, try on and educate us about the pieces we liked. My husband then worked with DK to purchase a watch. I believe his passion and knowledge was one deciding factor into making a solid choice. After deciding on our pieces they worked to size and make adjustments to our jewelry, advise us of future service and left us with a hug, hand shake and congratulations. We couldn't have asked for a better experience. Thank you Libby, DK and the entire Lewis Jeweler team!- Barbara S.
We live out of state...Oct. 27,2019
Keith is awesome. So helpful. My husband wanted a Maize and Blue ring for me for my birthday. Keith helped my husband design it and kept us informed during the whole process via texts and emails. We live out of state, coming into town for football games. I was a little nervous due to never seeing the ring in person until it was finished. We picked up my ring yesterday and I just love it. We will definitely call in Keith for any future jewelry needs, and will recommend him and Lewis Jewelers to all my friends. Thank you!!- Joni B.
I wasn't sure where to take it to get it repaired.Oct. 10,2019
The jeweler that made my engagement ring is no longer in business, so, when I lost a stone from my ring, I wasn't sure where to take it to get repaired. My cousin suggested that I take it to Lewis and I couldn't be happier with my entire experience. Libby was so friendly and helpful. She was very respectful and mindful of my budget and provided me with several options for repairing my ring. I ultimately opted for the most extensive repair for the ring and I am beyond pleased with the results. My engagement ring looks better now than it did 19 years ago when I first got it. I would highly recommend Lewis jewelers and will certainly go back there for any of my jewelry needs.- Kathryn P.
Lewis Jewelers literally saved my day!Sept. 21,2019
Lewis Jewelers, literally saved my day. Came in, found exactly what I was looking for and with great quality. Excellent service and educated me to the point where I felt confident that I was making the right choice!- Elias C.
If your looking for a trusted AdvisorSept. 11,2019
DK is a true luxury timepiece professional- even Swiss trained. If you are looking for a trusted advisor for an extraordinary timepiece, take time to stop into Lewis Jewelers. For over five years I have purchased top luxury brands from Lewis and they have always been superb on the sale and just as important- the post sale service. Aside from timepieces- I also know that Lewis has a terrific reputation with diamonds and other specialties.- Ron S.
I would Highly RecommendSept 4, 2019
Lewis did a great job on a standard resizing and on a more complicated reworking. They took a terrible job done by another jeweler and turned it into exactly what I wanted. It was also very reasonably priced. I would highly recommend!!- Kate M.
I am a repeat customer so needless to say this is my goto jewelry store.Aug. 15,2019
They helped me get a gold ring for my girlfriend. Only took then one day and it was engraved. Exceeded my expectations, I am a repeat customer so needless to say this is my goto jewelry store.- Justin S.
We fell in love with Lewis Jewelers and Paul that day.Aug. 13,2019
Our experience at Lewis Jewelers was everything we could have dreamed of and more. Months before Chris's proposal, after recommendation from a friend, we went to the store to simply look for rings. Not only was Paul hospitable, friendly, and excited to have us... he taught us a lot too. About cuts, clarity, color, and everything else there is to know about a diamond. He asked us our price range and showed us endless options.. never losing the smile on his face. We both swapped our love stories and he shared stories of his love and family tales. We fell in love with Lewis Jewelers and Paul that day. Five months later we are now engaged and will forever recommend Lewis to our dating friends in need of the perfect ring. 💍- Danie N.
I encourage all couples to visit Lewis Jewelers!Aug. 11,2019
Keith and his team are wonderful to work with. My husband met with Keith to design my engagement ring, Keith thought of every detail and made such a foreign process easy for him. Michael was able to email last minute requests for the ring and Keith over delivered, I love my ring! We worked with Keith to design our wedding rings, they are the perfect compliment to my engagement ring. We still to this day stop and enjoy how beautiful they are. I also had Keith reset an opal of my late Grandma, which is beautiful and I enjoyed wearing on my special day. I encourage all couples to visit Lewis Jewelers!- Chelsi B.
I never felt pressured and was encouraged to ask questions and browse.Aug. 8,2019
After moving to the Ann Arbor area a couple years ago I discovered Lewis Jewelers and since I love mechanical Swiss timepieces came in to browse their selection. I was met by Paul who has expert horological knowledge. He is also very good at the jewelry end of things. I never felt pressured and was encouraged to ask questions and browse. I have now bought a Tag Heuer watch, replacement wedding band, and ear rings for wife from them. My only regret is that I didn't buy my Omega Speedmaster from him. Next Omega will definitely be purchased at Lewis and maybe a Breitling as well.- Binh D.
Thank you to Lewis Jewelers and Sara for making our anniversary so special.Aug. 3,2019
My husband brought me here the day after our anniversary to just look at rings, well he surprised me and decided to upgrade my engagement ring as well as purchase a new wedding band! We are both completely thrilled with the product and the service we received! Our customer care/sales rep/diamond expert Sara Dalipi provided us with the best experience we have had in jewelry shopping. 10/10 would recommend to everyone! Thank you to Lewis Jewelers and Sara for making our anniversary so special.- Amanda F.
this is why we go to Lewis Jewelers!July 31,2019
Have been in Lewis Jewelers several times in the past few months with repairs and seeking advice. Everyone is very kind, but store associate Libby really stands out. She seems to go above & beyond for customers, and has done several kind and completely unexpected things for me.....this is why we go to Lewis Jewelers!- Diane F.
This was my first jewelry buying experience and I’ll never purchase jewelry from anywhere else.July 10,2019
This was my first jewelry buying experience and I'll never purchase jewelry from anywhere else. The entire staff was gracious, informative, and professional throughout my entire buying process for my engagement ring. Working with Keith to design a custom ring was an incredibly positive and rewarding experience. Thank you Lewis Jewelers!- Chad M.
I could no longer wear my diamond ringJuly 3, 2019
Almost 17 years ago Lewis Jewelers custom made my engagement ring. After 15 years I developed an allergy to gold. I could no longer wear my beautiful diamond ring. Lewis Jewelers remade my ring in a new metal, and I can finally enjoy it again! Plus, they bought all my gold that I can no longer wear! Thank you so much for your quick service & amazingly caring staff!- Christina W.
Had 2 rings resizedJuly 2,2019
Had 2 rings to resize. They knew exactly what to do for a reasonable price- Rick Z.
I highly Recommend itJune 14, 2019
I always have very positive experiences at Lewis jewelers. The jewelers are skilled professionals and the sales staff members are extremely helpful and personable. The jewelry is incredibly beautiful and of the highest quality. I feel that the business is trustworthy. I highly recommend it!- Bonnie P.
Thank you for being so welcomingJune 9,2019
I went in with a design idea for a ring and Kevin made it happen. Not only that but he was able to have it done on such short notice I never thought was possible. Thank you for being so welcoming and making my experience one I will never forget. Just fantastic!- Amy W.
Best Jewelry Store I\'ve ever been toMay 31,2019
Best jewelery store I've ever been to. The staff is fantastic, helpful, and friendly. You can tell that they actually care about people. My husband had them put together my engagement ring (he had a diamond from his mother) and they also custom made my wedding band. Both turned out gorgeous. Will come to them again if we are looking for jewelery or need something replaced.- Bri C.
This is a fun, honest jewelry storeMay 14, 2019
This is a fun, honest jewelry store. I don't go anywhere else. The products they carry are truly the best. I know when I purchase products, or need repairs, I can trust Lewis. 8m so grateful they are here in Ann Arbor. I only buy from Lewis. Plus, they're a locally owned family business. When I walk in Late Jeweler's, they greet me with a room full of smiles and know my name. You can't get that from a corporate, chain store. Simply the best!- Catherine B.
Our watches were in bad shapeApril 13, 2019
I recently had our watches resurfaced and polished by Mike. Before both watches were very scratched(deep scratches) and dull. I really didn't think they would turn out as they did because of how rough they were, but was pleasantly surprised when we picked up our watches they looked as if they were brand new! I would highly recommend Lewis Jewelers for their quality work.- Staci P.
Great service and pricesApril 11,02019
Great service and prices. Their knowledgeable staff is very patient and caring to make sure you receive exactly what you want! We bought wedding rings here.- Vance B.
New to the area and their customer service was spot onMar 29, 2019
Just moved to Ann Arbor. Asked my realtor for a recommendation of a jeweler she trusts. She recommended Lewis Jewelers and said they were great. They were fabulous! Customer service was spot on! Everyone was very attentive!- Thomas G.
Beyond HelpfulMar 25, 2019
Beyond helpful. They work with any budget. I highly recommend LEWIS JEWLERS- Bradley S.
Worked with me over emails to create the perfect engagement ringMar 13, 2019
Keith worked with me over emails on making my perfect engagement ring. I'm extremity picky and he went above and beyond to give me exactly what I wanted while staying within my budget. They are now my go to for all jewelry!- Sara P.
her knowledge and expertise yielded a pleasurable adventureMar. 2, 2019
Lucinda made our year long experience with Lewis a true joy. Her warmth and enthusiasm, coupled with her knowledge and expertise, yielded a pleasurable adventure. Originally, I selected a gorgeous pair of diamond hoop earrings. When ear surgery and repiercing failed to create the necessary results, I opted for a necklace. With Lucinda's guidance, we chose a diamond. With her help and the assistance of a CAD designer, I was able to create the exact look in a necklace that I hoped for. Mr. Lucinda, talented jeweler, finalized the project by creating my vision. Thank you, Lucinda and Mr.! Warmly, The Connors- Margaret C.
we chose Lewis to appraise our engagement ringMar. 1, 2019
My fiancé and I are so happy we chose Lewis Jewelers to appraise our engagement ring for insurance. Paul was very helpful, professional, and personable. Our ring was insured the next day. Thank you!- Katelynn R.
Love working with these guysFeb. 26, 2019
I always love working with the people at Lewis. It's always a great, no pressure, no hassle, honest and professional, easy going experience. If it wasn't, I wouldn't come here. Love working with these guys!- Philip T.
Over the phone online shopping was so easy.Feb. 25,2019
Keith was fantastic helping me with my Omega Seamaster purchase over the phone after shopping online. Pricing was excellent and shipping is fast. Definitely will be going back in the future. Thanks Keith!- Mark S.
I couldn't have asked for a better experienceFeb. 21,2019
I couldn't have asked for better experience! I brought in diamonds from my grandmother and mothers wedding rings to combine for my engagement ring. Lucinda was wonderful; with her knowledge she was able to guide me through constructing the most prefect ring. The renderings were amazing and had me in tears as I was able to see my dream on paper. Thank you to the whole team!!- Sarah W.
Never Had So Much Fun ShoppingFeb, 15,2019
Wonderful experience! Everyone is so friendly:) never had so much fun shopping!- Jessica G.
I Love Lewis JewelersFeb. 12,2019
I Love Lewis Jewelers! They make me smile from the time I walk in to the time I walk out! Best Jewerly store in Michigan!- Dina K.
I can't say enough about Lewis JewelersFeb. 7,2019
I can't say enough good about Lewis Jewelers. I'd been looking locally in DC for a jeweler without luck. Then, remembered my grandmother always spoke highly of Lewis, so I reached out "just to see..." It was instantly clear that they were the team for me. I was really nervous about the whole ring-buying process, but Keith put me at ease during our first conversation. From there, he took my rough semblance of an idea and designed the perfect piece! I can't stop sneaking peeks, admiring how beautiful it is, and can't wait to gift it! Thank you!- Tiffany P.
Well worth the 90 minute driveJan. 17,2019
Absolutely wonderful customer service. They went above and beyond, even though my rings weren't purchased there. It was well worth the 90 minute drive for this kind of customer service.- Karla P.
I will always come back here!Jan. 9,2019
I can't begin to explain how happy I am with my ring! The team here is like a family and I love that about them. They took care of me like I was their family. Lucinda is always so sweet and she really had my best interest in mind when she helped me out.Chris did an immaculate job with my ring!! Paul was so knowledgeable and helpful with picking the right ruby! And David was just so kind and helpful with everything and really giving me such a great deal. From the bottom of my heart I want to thank you all. A wedding ring holds so much significance and you all made it such a easy and memorable experience. I will always come back here. 😊- Rachna C.
Highly reccomend to anyone shopping for any piece of jewelryDec 28,2018
Amazing experience, got me exactly what I was hoping for at a reasonable price and also took a trade in on some old stuff to help offset the cost. Sarah is incredible and the entire staff at Lewis are super helpful and knowledgeable. I shopped at Jared, Kay, and a local chain in another state and none of them came close to providing the experience and expertise that Lewis Jeweler's did. Highly recommend to anyone shopping for any piece of jewelry!- Brian F.
Feels Like FamilyDec. 15, 2018
The customer service is amazing!!! Feels like "family." The selection is excellent as well. Highly recommend!!!- Julie E.
Sarah was GreatDec. 14,2018
Sarah was great! Very patient and sweet as I was making my jewelry purchase. Lewis Jewelers has a great inventory. Plenty to chose from!- Steve M.
Great watch buying experienceDec 3,2018
Great watch-buying experience. If you want a watch, go to Lewis Jewelers and ask for DK. It's as simple as that.- Mary D.
I had a great experience at LewisDec 8,2018
I had a great experience at Lewis Jewelers. I cracked the main stone of my engagement ring and Jonathan took such great care in helping me select a new diamond. Thank you!- Sammie L.
I know I will always be happy with my purchasesNov. 26, 2018
Keith is magic. Simply magic. I brought a ring to him that was "re-designed" from another local jeweler, (the ring was a gift from my husband for an anniversary). I was so unhappy about the ring, design, workmanship, and overall look from the other jeweler. Keith worked with me, showed me styles, gave me options that were amazing. After picking what I liked best, Keith drew up a design on a CAD that was lifelike. It was very exciting to see what he could do. I picked up my new ring today. It's stunning. Absolutely stunning. Exactly what was shown to me. No surprises, superb workmanship. I will continue to remain a loyal Lewis Jeweler customer. I know I will always be very happy with my purchases.- Sandra H.
Our grandparent, parents, and then us...Nov.16, 2018
We love Lewis Jewelers!!! Family owned and such a great atmosphere. Our grandparents, parents, and then us, have purchased wedding rings from them. I have taken my ring to them randomly because a prong has bent and they took care of me right away! We have a ton of friends and other family, as well, that we have recommended to go there and they have loved their experience there!!- Jenny F.
I will return again, that is my biggest complimentNov. 8, 2018
I rarely shop for Jewelry; the people at Lewis were patient and knowledgeable and not remotely pushy. I will return again, that is the biggest compliment I can give.- Chris W.
Shopping for an engagement ring can be stressfulNov.3, 2018
I had an absolutely amazing experience with Lewis Jewelers! Shopping for an engagement ring can be rather stressful, especially when other stores push their own agendas. Lucinda and the management team at Lewis took their time and showed me the utmost respect. They walked me through the entire process, from selection of the setting, to picking the perfect diamond, to the payment plan, and, final pickup. I could not be happier and my fiancée loves it! Thank you Lewis Jewelers! And thank you Lucinda for making everything possible!- Corrie C.
He listened to my desires as we designed the ring togetherOct. 31,2018
Keith was an amazing designer and such a nice person. He listened to my desires as we designed the ring together. He was patient and offered his expertise when needed. He was also unusually quick to make the cad and did not have to send that out to someone else. My ring was also ready much earlier than anticipated. Totally recommend Lewis's Jerwelers.- Rachelle K.
I am not a jewelry person by any means.Oct. 18,2018
I am not a jewelry person by any means. Lucinda was amazing through the entire process of finding the right ring, and Keith helped me with a custom design! They were so patient with my inexperience. Love this place! Super helpful and friendly.- Mary C.
they repaired her original band while I waited and refused to charge me for itOct. 11,2018
I stopped in today for the 1st time (we moved to A2 a year ago) and asked if they could help with repairing my mother's broken watch band. It was a cheap old Timex with a stretchy metal band, but my Mom loves it. At best, I expected them to sell me a new band that might match and fit like the old one. But they repaired her original band while I waited and refused to charge me for it. They've got my business from now on. Not only was the staff friendly (I saw a lot of personal, caring sales people during my wait) but they treated me with the same courtesy as others who were purchasing their beautiful jewelry. Each piece of jewelry usually has memories attached to it, and they demonstrated their desire to help sustain those memories ... even if it is an old Timex.- Christie K.
They treat me very well even though I dress like a scrub.Oct. 10,2018
They treat me very well even though I dress like a scrub. Very efficient, polite, and professional.- Mark T.
Lewis Jewelers is the BEST.Oct. 6,2018
Lewis Jewelers is the BEST. I took a bracelet in that was not expensive but my husband who passed 7 years ago gave me many years ago. A stone had fallen out and needed to be glued back. They were able to fix the bracelet for me. Thank you Libby for your kindness and smile!- Patty D.
It is everything I have always dreamed of and moreSept. 5,2018
Carrie was amazing and helped my boyfriend customize the perfect 6 prong solitaire engagement ring for me! It is everything I have always dreamed of and more and I am so thankful for the help we received from her and Libby as well!- Lindsay G.
I made my first purchase there in 1975. 😃July 14,2018
I have always had total satisfaction at Lewis Jewelers. I made my first purchase there in 1975. 😃- Julie H.
the end result was above and beyond what I expected and envisioned!June 18, 2018
Sara and everyone there were beyond helpful and attentive to what i had envisioned for my fiancé's ring. I gave them a pretty descriptive idea of what i wanted and the end result was above and beyond what I expected and envisioned! My soon to be wife and I will be back soon to purchase wedding bands! Highly recommend asking for Sara if you ever stop in and have an idea in mind for any custom work! She made the experience feel so cordial and effortless! Literally cannot praise her highly enough for her top notch customer service!- Travis M.
My go-to for all things sparkly and glittery!June 2,2018
Great service and quality workmanship! My go-to for all things sparkly and glittery!- Marisa S.
I offered to pay, but they said it was on the house.May 8,2018
I went in to get my ring checked and cleaned at Lewis Jewelers even though my husband bought it online. They were quick, did a great job, and were very friendly. I offered to pay, but they said it was on the house. I'm so impressed and will definitely be back if I need jewelry in the future!- Jena D.
I have been ring shopping for the last couple of weeks, looking at stores & on line.April 11, 2018
I have been ring shopping for the last couple of weeks, looking at stores & on line. My wonderful step daughter suggested that we (my husband & I) go to Lewis. So glad we listened, not only did I find my new ring & it's incredibly beautiful but we learned a lot about diamonds. So if you're looking for that special piece of jewelry, Lewis is the place to go, ask for Sara she's wonderful, our new go to gal for jewelry.- KIm & Kurt M.
They're really nicest people you could business with.Mar. 12,2018
We have been dealing with Lews jewlers for years and have never found a more honest and friendly store anywhere. They will accommodate any reasonable request you may have. I recently purchased an expensive watch and after a day or two decided I wanted a different model. DK exchanged it for me no questions asked. They're really nicest people you could business with. Go there and see!- Richard S.
They use your budget to get you the best fitFeb. 24,2018
Very professional. They use your budget to get you the best fit. Love the multiple people we have worked with.- Tom M.
beautiful job fixing and cleaning an antique watch17-February 2018
Lewis Jewelers did a beautiful job fixing and cleaning an antique watch.- G.Hahn
Highly Recommend Lewis JewelersJan 19, 2018
I just picked up the most beautiful Michael M engagement ring. Sara and John were so helpful and we got an amazing deal! We were considering an on line purchase with Blue Nile but were pleasantly surprised to get an even better quality diamond for a lesser price! It was worth the hour drive for incredible service and very competitive price. Highly recommend Lewis Jewelers.- David W.
A Great PlaceNov. 17, 2017
Great place and a lot of selection :)- Vivian T.
I stopped in just to lookNov 14, 2017
Great customer service! I stopped in just to look, three days later I had made a major purchase. Melani was very helpful, made everything easy! While there waiting for information Paul made small talk, I said I needed to get a watch battery replaced. He asked if I bought it at Lewis Jewelers, I had not. Since I was waiting to decide on a purchase he said he would take care of the watch. Melani followed up with me to answer questions and provide status information for my purchase. A great Ann Arbor business, GO BLUE!- Dan P.
Excellent customer serviceNov. 7, 2017
Very enjoyable staff! Excellent customer service.- Gina V.
In just 2hrs, I found the perfect ringOct 15, 2017
After an entire month of driving myself insane looking at engagement rings online and not being satisfied I decided I'd get out and see some in person, so I stopped here since they had great reviews. Still thought it would be another month before I found the right ring, I didn't even know where to start really. Walked out of here two hours later having found the right one - I was astounded. Both Sara and Lucinda patiently went through what must have been half the store, I left a trail of dozens of rings in my wake, they helped me narrow down style and budget and gem and all sorts of other stuff until miraculously just like that there I was, holding it in my hands. Just two hours. Totally astounded. And they made it so easy, they were willing to work with me all the way, even assuring me they'd pull out the CAD and design something right there if they had to. Thank you so much guys! And on a side note - I knew I didn't want a diamond I wanted moissanite, and although I had checked their website before I came here I didn't see anywhere that they offered moissanite so I went in thinking if I did end up buying here I'd have to buy the gem myself from somewhere else - but they actually ordered one for me and put it into the setting I chose, which also saved me a huge headache. Just a tidbit for anyone who's also curious about moissanite - and it could very well be on their website and I may have just missed it myself. But again, completely floored by the amazing service and dedication. Thank you Lucinda, thank you Sara!- Ahmed M.
The Perfect Engagement RingOct. 7, 2017
We had such a great experience with everyone at Lewis Jewelers. All of the staff was very helpful and friendly. I would like to give a big shout out to DK as well. He help me find the perfect engagement and was very helpful through out the whole process- Zack V.
Go here for watch repairsOct. 2, 2017
Came in 4 months ago when I moved back for a watch battery repair was only $10 and done nicely on my official Michigan MDen watch. Then today they fixed my watch pin fell out completely free!! The lady was super nice and all their staff is professional! after Sergio jewelry charged me $12 for a broken pin and they charged me nothing and did it in 5 mins. Go here for all watch repairs! They are reasonable honest people :) also have a nice chopard and tag collection- Neel S.
I felt confident when I made my decisionAugust 17,2017
Staff was very helpful and knowledgeable. I felt confident when I made my decision to purchase a watch from them. I will buy from them again.- Bryan C.
Love doing business with LewisAugust 3,2017
Lucinda is a beautiful lady who represents the high standards of the company well. She is knowledgeable and has excellent interpersonal skills love doing business with her.- Valerie P.
Lewis is our Go ToAugust 1,2017
My wife and I have been repeat customers of Lewis now three times and couldn't be happier! The staff has always been extremely friendly and more than accommodating and willing to go above and beyond. Libby and Keith created a custom design for my wife's engagement ring and she loves it more everyday! Even though we have moved out of state, Lewis will remain our go to jewelry store for any future needs- Jacob D.
Amazing quality and serviceJuly 26,2017
Worked with Jonathan over the phone and had the exact ring I wanted delivered to me in less than a week! Amazing quality and service!- Hannah G.
I stumbled on Lewis by AccidentJuly 10, 2017
I stumbled across Lewis Jewelers by accident and I'm very happy I did, Melani went above and beyond! She was patient and gave me all the time I needed to make a very important purchase :)- Andrew M.
It Was PerfectJune 27, 2017
I had a repair done. I've been a customer for a few years. My angle bracelet was coming about. The chain part which I wasn't sure if it could be repaired. They gave me two options. I chose to have them sawder it back together. I had a hard time finding a single flaw. It was perfect!- Marcia B.
Been buying here for 20 yearsJune 12, 2017
Excellent service and knowledge, been buying here for 20 years.- Kevin B.
Delivered in less than a week, Amazing!June 24, 2016
Worked with Keith and Libby. Went beyond what I expected and I have high customer service expectations! Ring was promised in 3 weeks. Delivered in less than a week! Amazing!- Kate S.
I Always Feel WelcomeJune 2, 2017
I always feel so welcome when I come into Lewis jewelers. Great product and great staff, especially my main man DK! Much appreciated.- Brad K.
Perfection!May 25, 2017
We recently came to Lewis Jewelers to find an engagement ring. From the very beginning, the customer service was excellent! Sara was amazing. She was very knowledgable about various ring settings and styles, and she took the time to explain what we needed to know in selecting the perfect diamond. The best part is that she remembered my preferences, and helped my fiance in designing a custom ring. The end result was PERFECTION!!! We were so impressed by Lewis Jewelers' professionalism. We highly recommend Lewis Jewelers to anyone-- they truly care about making sure you have the perfect ring.- Carolyn P.
Tacori EventApril 2017
My fiance and I stopped in last month during the Tacori event and worked with Keith. He was wonderful! We reset diamonds that we had into a halo engagement ring in platinum and two custom wedding bands in rose gold. They are all to die for! Best experience and customer service! Definitely recommend going to Lewis and nowhere else!!- Jane B.
My Search For The Perfect Wrist WatchApril 2017
The folks at Lewis have been very helpful for me in my search for the perfect wristwatch, as well as with random other battery swaps and pressure tests. D.K and Keith were both very helpful and knowledgeable, and they cut me a great deal when the time finally came to make it happen, offering pretty darn good 0% financing too. Low pressure, very helpful and kind, and there when it counts. So, even though my bank account is telling me I should stay the heck away from the Omega counter, I'll doubtless be back soon.- Nicole D.
Top knotch experienceMarch 4, 2017
My fiancé and I have had top notch experiences with Lewis Jewelers. He proposed with a gorgeous ring purchased here, and I have had excellent experiences coming in for resizing, cleaning and wedding band shopping. Thank you Sara and thank you Lewis Jewelers!- Kristen S.
Our Favorite Jewelry Store PeriodFeb. 23, 2017
Our favorite Jewelry store period. Great items and phenomenal service. We have been able to get to know those that work there. They don't work on commission and don't push products but are very helpful when needing input for gifts.- Craig P.
Very Pleasantly SurprisedFeb. 23, 2017
Very pleasantly surprised by the personable service of this local jeweler. I bought a speedmaster watch here because of the excellent price and the fantastic service this store provides. DK and others in the shop are extremely knowledgeable, helpful, and friendly. I would definitely recommend this shop to friends and family. I look forward to working with them again in the future.- Mark O.
A+++ ServiceNovember 28, 2016
I received wonderful, respectful service when bringing in a small stash of older jewelry to explore getting a fresh, new setting. Lewis jewelry staff really listen and care. Their collection of jewelry is expansive and international. They also had just the modern setting that I needed, while resizing several of my rings, putting a new battery in my watch, and helping me find what I needed for a marquise stone of sentimental value. It was so worth it to stop here on a rainy night for A+++ service.- Deborah N.
Simply PerfectOctober 13, 2016
Simply perfect. I thought I was going to give up on finding the perfect ring, for the perfect woman, for the perfect occasion. But as soon as I walked through Lewis Jewelers doors I was in great hands. I was given a list of demands that the perfect ring has to have. Lewis Jewelers extraordinary staff (DK) helped me to find my needle in the haystack. The amount of knowledge the staff has is also very reassuring, helpful, and trustworthy. I couldn't have been happier with purchasing the perfect ring for the perfect lady from Lewis Jewelers. Thank you so much.- Martin W.
Great Staff and Great ValueOctober 15, 2016
Great staff and great values. Won't shop anywhere else. I am now wearing the ring that my father-in-law bought for my mother-in-law shortly before he died. Just had it re-sized.- Cheryl S.
My number one jewelerJune 21, 2016
No matter the service needed or purchase made they are absolutely phenomenal the minute you walk thru the door, has been my number 1 jeweler and will remain that.- Charles R.
I Needed HelpNovember 16, 2016
After my mother's death, I needed help understanding the value of mom's estate - including a vast jewelry collection. Lewis Jewelers were extremely helpful and generous with their time in helping me get through this process. Our family has been a customer of the store on many occasions but it was in this dark moment of grief where their extraordinary service really shined. Thank you so much.- Larry M.
An absolute wonderful experience designing our ringsJuly 17,2016
Absolutely wonderful experience designing our own unique and personalized wedding rings with Keith! He was informative, professional, and an absolute joy to work with and we will be returning to Lewis Jewelers for years to come.- Valerie R.
It feels like familyOctober 15,2016
It feels like family at Lewis Jewelers. I have been coming here for years and have always had excellent, friendly service.- Barbara G.
The most gorgeous, sparkling pair of earringsJanuary 19,2016
My boyfriend recently bought me the most beautiful Hearts on Fire diamond earrings I have ever seen at Lewis Jewelers. Thanks to sales associate Sara for helping him pick out the most gorgeous, sparkling pair of earrings I have ever seen. I love them!!- Kathleen M.
Got the job done and couldn't be happierOctober 17,2016
Bought the diamond for my wife's engagement/ wedding band here. Just the diamond. Yes it sounds weird because it was. But it turned out ok. My wife wanted a certain style of ring but I wanted an incompatible diamond. Her desired ring design called for an oval. Of course I wanted something different, an emerald cut that was too big for the ring. Keith tried and tried to come up with something , but couldn't make it work. So because it was getting close to our wedding day, Keith let a competitor make the ring and set the diamond. He really took some heat for it too. But he got the job done and we couldn't be happier. I got a great price on the loose diamond too.- Baxter M.
A local insurance company recomended LewisOctober 11, 2016
A local insurance company recommended Lewis to complete an appraisal when I moved to Ann Arbor, and I am so glad they did! All the staff I have worked with have been professional, nice, and incredibly helpful, no matter how busy they are or the time of day. Whether my pieces require service or am looking for a new bauble, Lewis Jewelers is my GO TO jewelry store in Ann Arbor.- Hannah L.
Absolutely WonderfulJuly 9, 2016
Absolutely wonderful! I worked with Darlynn for a couple months, picking out the perfect engagement ring. She is a great listener and remembered details that I forgot that I told her in previous visits, which made the process even better! In the end we found the perfect ring and my fiance absolutely loves it! We went back in to check the sizing of the ring and look at wedding bands and Darlynn was so excited to see us and hear how the proposal went. We will definitely be visiting Lewis Jewelers for all of our future jewelry needs! Thank you!!- Jeff C.
The Best GiftJune 11, 2016
The best gift I have ever given my wife. A custom designed ring with remounted wedding stones in concert with a mother's ring. Outstanding design and craftsmanship! Thank you!- Doug A.
Been going to Lewis for over 15 yearsJune 5, 2016
I've been coming to Lewis Jewelers for over 15 years. They are always prompt, courteous and professional. They make most of their jewelry unique and their selection is huge and beautiful. They are more expensive than a chain jewelry store but the customer service is significantly better.- Theresa S.